Kevin Roche Email & Phone Number

Courtice, Ontario, Canada

Oshawa, Ontario, Canada

• Assisted with the setup, promotion, and grand opening of the first location in Oshawa for Tesla.• Built strong relationships and rapport with clients and neighboring storefronts to improve store outreach.• Supported in the training and development of new employees starting their journey at Tesla

Oshawa, Ontario, Canada

• Actively supporting the sales staff with training and development as the appointed Samsung and Google Ambassador for this location• Achieved the Warranty Prime role, evidenced through months of strong sales results in order to assist and train my fellow staff members with best practices• Supported management with the training of new hires to ensure employees are trained swiftly and appropriately in all facets of the job

Ajax, Ontario, Canada

• Assisted contractors and customers with setup or fulfillment of orders to meet project deadlines• Built strong relationships with contractors and district management to help negotiate better deals to promote return business• Supported in the receiving, management, and disbursement of inventory to maximize efficiency

Ajax, Ontario, Canada

• Managed customer experience and expectations through the set up and follow through of scheduling technicians for industrial battery repair/ replacement/ or purchases.• Assisted in the setup and management of new programs for clients and technicians while coordinating with multiple departments • Actively and effectively utilized excellent communication skills (verbally and written) in order to help explain technical aspects of the job to our clients for a more transparent experience

Five Points Mall, Oshawa, Ontario, Canada

• Assisted with the setup, promoting, and grand opening of the first location in Oshawa• Developed training documents (Word documents, PowerPoints, Excel spreadsheets) for the district management team to provide to new hires and other stores.• Executed my training with new hires district wide to support our staff and ensure a consistent quality of training in our new employees

Ajax, Ontario, Canada

• Created and controlled job postings for recruitment and selection of talent for my location• Managed 5 stores in Durham Region and assisted with the escalations, recruitment, scheduling, inventory management, and finances for each location• Achieved and maintained the highest warranty sales within my district as a store for over a year

Oshawa, Ontario, Canada

Full Time Sales Rep

Whitby, Ontario, Canada

• Built relationships with suppliers and negotiated for the best pricing• Implemented a Wi-Fi network at my location for departments and management to utilize to help streamline work requiring internet access within the store • Supported the store in any department by seeking out additional training to be a more effective and valuable resource for the company• Controlled the setup and tear down of new display and new programs within the store