Kevin Roche Email & Phone Number

Courtice, Ontario, Canada

Oshawa, Ontario, Canada

• Assisted with the setup, promotion, and grand opening of the first location in Oshawa for Tesla.
• Built strong relationships and rapport with clients and neighboring storefronts to improve store outreach.
• Supported in the training and development of new employees starting their journey at Tesla

Oshawa, Ontario, Canada

• Actively supporting the sales staff with training and development as the appointed Samsung and Google Ambassador for this location
• Achieved the Warranty Prime role, evidenced through months of strong sales results in order to assist and train my fellow staff members with best practices
• Supported management with the training of new hires to ensure employees are trained swiftly and appropriately in all facets of the job

Ajax, Ontario, Canada

• Assisted contractors and customers with setup or fulfillment of orders to meet project deadlines
• Built strong relationships with contractors and district management to help negotiate better deals to promote return business
• Supported in the receiving, management, and disbursement of inventory to maximize efficiency

Ajax, Ontario, Canada

• Managed customer experience and expectations through the set up and follow through of scheduling technicians for industrial battery repair/ replacement/ or purchases.
• Assisted in the setup and management of new programs for clients and technicians while coordinating with multiple departments
• Actively and effectively utilized excellent communication skills (verbally and written) in order to help explain technical aspects of the job to our clients for a more transparent experience

Five Points Mall, Oshawa, Ontario, Canada

• Assisted with the setup, promoting, and grand opening of the first location in Oshawa
• Developed training documents (Word documents, PowerPoints, Excel spreadsheets) for the district management team to provide to new hires and other stores.
• Executed my training with new hires district wide to support our staff and ensure a consistent quality of training in our new employees

Ajax, Ontario, Canada

• Created and controlled job postings for recruitment and selection of talent for my location
• Managed 5 stores in Durham Region and assisted with the escalations, recruitment, scheduling, inventory management, and finances for each location
• Achieved and maintained the highest warranty sales within my district as a store for over a year

Oshawa, Ontario, Canada

Full Time Sales Rep

Whitby, Ontario, Canada

• Built relationships with suppliers and negotiated for the best pricing
• Implemented a Wi-Fi network at my location for departments and management to utilize to help streamline work requiring internet access within the store
• Supported the store in any department by seeking out additional training to be a more effective and valuable resource for the company
• Controlled the setup and tear down of new display and new programs within the store