Kevin Lui Email & Phone Number

Seattle, Washington, United States

- Responsible for daily kitchen operations: ordered food and supplies, conducted daily inventory, managed food waste, published schedule weekly (2.5 weeks in advance), trained new hires.- Ensured all staff were trained to prepare both dine-in and takeout food according to company SOP’s.- Monitored food preparation, portion sizes, garnishing, and presentation to maintain high standards.- Reduced labor costs by cross-training FOH and BOH teams to maximize productivity.- Maintained and exceeded department of health safety and cleanliness standards.- Conducted operations with lean, 5s methodology and principles of kaizen.

Capitol Hill, Seattle, Wa

- Made ramen bowls and sides for dine-in guests in a presentable manner; made take out orders.- Ensured enough broth was always prepped for the day, prepped proteins for donburi bowls, cut netted chashu, sliced chashu into pans, boiled tofu then sliced tofu before marinating, cooked, peeled, and marinated 250-300 eggs daily; cut green onions and leeks. Cleaned up kitchen at end of the night.- Assisted with ordering and inventory. Put away ingredients in dry and frozen storage following FIFO.

Bellevue, Washington, United States

- Set up and tore down ballrooms for events, parties, and large conferences (1000-1400 settings)- Conducted inventory quarterly: counting chairs, tables, linens, and equipment (5,000+ items)- Assisted and directed hotel guests to their respective destinations within the hotel (over 500 rooms)- Ensured guests’ needs and requests were fully met. Routinely cleaned and wiped down all surfaces of meeting rooms. Dealt with last-minute client personal requests/changes- Directed workflow for the entire PM team. Split team up into floors to clean, tear down, set up rooms.- Worked as banquet server. Set up silverware/diningware/glassware on tables. Served guests entrees, water, wine. End of meals served desserts and coffee, took orders for cocktails, then bussed tables.

Chicago, Illinois, United States

- Ensured all team members followed correct food service rules and each shift was properly staffed.- Ordered daily for the following day.- Greeted and assisted customers with all orders.

Shoreline, Washington, United States

- Provided outstanding customer service and prepared food orders in a timely manner.- Greeted customers and orders in a friendly and professional manner.- Assisted customers with information on all items on the menu.- Prepared all food items in a clean and hygienic manner.

Seattle, Washington, United States

- Prepared various baked goods- Improved team productivity by actively engaging with team members and working in groups - Quickly learned new recipes and made proper adjustments to recipes as necessary- Followed recipes and adjusted them to fit the temperatures within the bakery- Cleaned and maintained service stations

Seattle, Washington, United States

- Provided outstanding customer service and was extremely knowledgeable about products and offers - Decreased customer wait due to knowledge of products and their locations- Interacted with customers that required special orders and maintained contact for pickup upon arrival - Ensured customer satisfaction by steadily keeping products in stock