Kevin Mallow
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Kevin Mallow Email & Phone Number

Senior Workforce Management Analyst at Mutual of Omaha at Mutual of Omaha
Location: Bellevue, Nebraska, United States 7 work roles 2 schools
1 work email found @mutualofomaha.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email k****@mutualofomaha.com
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Current company
Mutual of Omaha
Role
Senior Workforce Management Analyst at Mutual of Omaha
Location
Bellevue, Nebraska, United States
Company size
7467 employees

Who is Kevin Mallow? Overview

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Quick answer

Kevin Mallow is listed as Senior Workforce Management Analyst at Mutual of Omaha at Mutual of Omaha, a company with 7467 employees, based in Bellevue, Nebraska, United States. AeroLeads shows a work email signal at mutualofomaha.com and a matched LinkedIn profile for Kevin Mallow.

Kevin Mallow previously worked as Senior Workforce Management Analyst at Mutual Of Omaha and Installation Technician at At&T. Kevin Mallow holds General Education from Everett Community College.

Company email context

Email format at Mutual of Omaha

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{first}.{last}@mutualofomaha.com
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AeroLeads found 1 current-domain work email signal for Kevin Mallow. Compare company email patterns before reaching out.

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Profile bio

About Kevin Mallow

I have over 15 years of experience in technical roles in both office and field environments. My office experience includes VoIP telephony implementation and administration, workforce management, data analytics, help desk, technical writing, asset management and user training. My field experience includes performing in-home and site based diagnostic and repair of home appliances, satellite installation, and repair of fuel dispensers. Each environment includes end user education and support, research, diagnosis, relevant repair and product upselling. Additionally, I have six years of experience in cash handling and customer service within retail and the food industries.I am actively seeking roles that require critical thinking, technical diagnostic, administration and workforce management that allow me to engage in analytics, end-user education & customer support including providing training and the creation of support documentation.

Listed skills include Avaya Products, Technical Writing, Technical Support, Microsoft Office, and 13 others.

Current workplace

Kevin Mallow's current company

Company context helps verify the profile and gives searchers a useful next step.

Mutual of Omaha
Mutual Of Omaha
Senior Workforce Management Analyst at Mutual of Omaha
omaha, nebraska, united states
Website
mutualofomaha.com
Employees
7467
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Company profile
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7 roles · 17 years

Kevin Mallow work experience

A career timeline built from the work history available for this profile.

Senior Workforce Management Analyst

Current
Mutual Of Omaha

Greater Omaha Area

08/2021 - CurrentSenior Workforce Management Analyst01/2019 - 07/2021Workforce Management Analyst* Produce and maintain short and long term forecasts for inbound customer & provider contacts, internal calls, and ticket queues for multiple lines of business within the supported contact centers.* Generate staffing requirements across multiple supported.

Aug 2018 - Present

Installation Technician

At&T

Greater Omaha Area

Apr 2018 - Jun 2018

Specialist Call Center Operations

Frontier Communications

Everett, WA

  • 2011 – July 2017Specialist Call Center Operations
  • Tier II Avaya System Support, Training and Administration including 24x7 on-call support of the following products: Avaya Communication Manager, Avaya Site Administrator (ASA), Avaya Call Management System (CMS), Avaya.
  • Help Desk for Windows based products supporting call center agents and system users throughout company. Primary support contact for over 900 users inclusive of multiple applications.
  • Technical Writing producing user guides and processes & procedure documentation.
  • Conduct local and remote webinar based training of clients, leaders, support staff and engineers.
  • Real-time and historical reporting, analyze data, system usage and call trace investigations including collaborations with Workforce Management and Senior Leadership teams.
2009 - Jul 2017

Technical Support Representative

Verizon

Everett, WA

  • Inbound technical support for Verizon FiOS products including Internet, Television and home phone service.
  • Local Workforce Management generating daily schedules and monitoring employee schedule adherence.
Oct 2007 - 2009

Preventative Maintenance Technician

Sears, Roebuck And Co.

Seattle, WA

  • Provide mobile on-site inspection and maintenance of customer appliances.
  • Managed mobile spare parts inventory.
Mar 2007 - Oct 2007

Fuel Site Technician

Petrocard, Inc.

Marysville, WA

  • Conducted diverse on-site repairs including plumbing, computer hardware and fuel pump components.
  • Calibration of equipment to meet state requirements.
  • Performed required general site preventative maintenance.
May 2006 - Feb 2007

Technical Support Representative

Comcast Cable

Everett, WA

  • Assisted customers in troubleshooting Comcast products including internet, television and home phone service.
  • Entered customer orders for available products when requested and as an up-sell during technical support contacts.
  • Assisted customers with billing inquiries.
Feb 2003 - May 2006
Team & coworkers

Colleagues at Mutual of Omaha

Other employees you can reach at mutualofomaha.com. View company contacts for 7467 employees →

JS Jenny Silva Jenny Silva Colleague at Mutual Of Omaha United States, United States View → CL Christine Loguidice Christine Loguidice Colleague at Mutual Of Omaha Omaha, Nebraska, United States, United States View → JE Jim Essay Jim Essay Colleague at Mutual Of Omaha Lincoln, Nebraska, United States, United States View → MC Manuel Clark Manuel Clark Colleague at Mutual Of Omaha Omaha, Nebraska, United States, United States View → JO Jennifer Orf Jennifer Orf Colleague at Mutual Of Omaha Omaha, Nebraska, United States, United States View → KB Kim Brachtel Kim Brachtel Colleague at Mutual Of Omaha Omaha, Nebraska, United States, United States View → DL David Lias David Lias Colleague at Mutual Of Omaha Dallas, Texas, United States, United States View → KB Kati Beatty Kati Beatty Colleague at Mutual Of Omaha Omaha, Nebraska, United States, United States View → TL Tyler Legate Tyler Legate Colleague at Mutual Of Omaha Neligh, Nebraska, United States, United States View → CG Cheryl Gittins Cheryl Gittins Colleague at Mutual Of Omaha Council Bluffs, Iowa, United States, United States View →
2 education records

Kevin Mallow education

FAQ

Frequently asked questions about Kevin Mallow

Quick answers generated from the profile data available on this page.

What company does Kevin Mallow work for?

Kevin Mallow works for Mutual of Omaha.

What is Kevin Mallow's role at Mutual of Omaha?

Kevin Mallow is listed as Senior Workforce Management Analyst at Mutual of Omaha at Mutual of Omaha.

What is Kevin Mallow's email address?

AeroLeads has found 1 work email signal at @mutualofomaha.com for Kevin Mallow at Mutual of Omaha.

Where is Kevin Mallow based?

Kevin Mallow is based in Bellevue, Nebraska, United States while working with Mutual of Omaha.

What companies has Kevin Mallow worked for?

Kevin Mallow has worked for Mutual Of Omaha, At&T, Frontier Communications, Verizon, and Sears, Roebuck And Co..

Who are Kevin Mallow's colleagues at Mutual of Omaha?

Kevin Mallow's colleagues at Mutual of Omaha include Jenny Silva, Christine Loguidice, Jim Essay, Manuel Clark, and Jennifer Orf.

How can I contact Kevin Mallow?

You can use AeroLeads to view verified contact signals for Kevin Mallow at Mutual of Omaha, including work email, phone, and LinkedIn data when available.

What schools did Kevin Mallow attend?

Kevin Mallow holds General Education from Everett Community College.

What skills is Kevin Mallow known for?

Kevin Mallow is listed with skills including Avaya Products, Technical Writing, Technical Support, Microsoft Office, Reporting And Analytics, Avaya Cms, Avaya Wfo, and Call Centers.

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