With over 17 years of experience in the retail and finance sectors, my journey with UNTUCKit has defined my expertise in customer relationship management and business growth. At the heart of our mission, we prioritize customer satisfaction and relationship development, values that are deeply embedded in our company culture. My role has been critical in scaling UNTUCKit to a multi-million dollar brand, thanks to a focus on driving sales, fostering investor relations, and cultivating a thriving team environment.My tenure at UNTUCKit has seen me wear multiple hats, from handling investor pitches to spearheading our customer service operations. I've developed and implemented strategies that have directly contributed to our bottom line, while simultaneously ensuring the highest levels of customer satisfaction. Leading a team of 40 customer service representatives, I've emphasized the importance of clear communication and robust relationship development — skills that have been indispensable in my professional toolkit.