Kevin Mayock Email & Phone Number

United States

Camarillo, California, United States

Agoura Hills, California, United States

Provided high level of patient and analytical services for primary/specialty/sub-specialty care. Creatively integrated competing demands of a multidisciplinary setting into a productive work environment to accomplish established objectives. Identified areas for improving patient relations while providing extensive, personalized customer service.

Woodland Hills, CA

Boarded, trained, coached and developed loan representatives in all aspects of their role.Monitored and evaluated calls daily and provided direct feedback and call coaching to team.Lead weekly coaching/training huddles.Motivated and drove the team to exceed performance objectives.Facilitated the implementation of new processes, tools/platforms.

Camarillo, CA

Oversaw new hire employee training.Held daily huddles an in-the-moment coaching sessions.Worked directly with IT and Marketing to streamline and implement new software features for various improvements.Lead monthly meetings regarding overall performance, future targets, and team building activities.

Mt. Laurel, NJ To Glendale, CA

Motivated, coached, and recognized employees to reach their full potential while resolving complex customer issues.Supported the direction of the GM by implementing sales action plans, monitoring business results, and driving additional sales strategies.Drove positive outcomes of key sales indicators across several departments in support of revenue.

Promoted Xfinity services, including high speed internet, digital voice, video, and home automation.Achieved sales through direct interactions with customers, and indirect sales through Best Buy partners.Connected with customers in a retail setting to inform them of features, benefits, and use of all services.Trained and coached sales representatives from.

Delivered on all aspects of the sales experience within the Computer/Tablet department through all touch points with Best Buy inside and outside of the store, such as online, services, delivery/installation, solutions, etc. Drove positive outcomes of key sales indicators within the department in support of revenue, margin, and NOP goals. Integrated.

Developed product knowledge and client relation skills.Regularly exceeded sales-per-hour targets.Marketed upgraded products to clients.Successfully promoted extended service contracts.Contracted installation appointments for company products.