Helping growth stage and small to medium enterprises across areas such as sales, marketing, hiring, and operations.

At First Derivatives, I am involved in account management and generating new business for our Delta Product Suite, kdb+ Training and Capital Markets Consulting (CMC) team within Asia.First Derivatives has predominantly been a leading provider of products and consulting services to the capital markets industry. kdb+ is widely acknowledged as the world's pre-eminent time series database and is the technology of choice in the capital markets industry. More recently though we have also been working with big players in the energy, telco, pharma and utilities sector also. The Company scopes, designs, develops, implements and supports a broad range of mission critical data and trading systems.

Leading sales efforts across numerous industries for Kx.

• Manage Key Accounts and Alliances • Manage Distributor Relationship across APJC• Responsible for Net New Business both APJC. • Responsible for expanding existing relationship and managing key stakeholders.• On boarding new vendors, via procurement, RFPs.• Reporting into VP of EMEAR.

- Achieved revenue and customer retention goals while increasing client profitability through relationship building, outstanding service delivery, cross selling and referral development. - Acquire recent accounts; retain and ensure the proper functioning of existing accounts. Organise cold calling; process project orders and after sale service to clients. - Worked with customers on a daily basis, meeting their banking needs and either answering or referring their financial questions to the appropriate supervisory individuals. - Accepted and processed customer deposits and loan payments. - Responsible for contributing to the team's overall success by meeting negotiated personal sales and sales activity goals through the identification and satisfaction of customer needs. - Excellent customer service skills and built and maintained relationships with an assigned portfolio of customers. - Handled face-to-face contacts with new and established customers. - Delivered high quality service to a wide range of Branch Customers - initially counter service and through maximum effort progressing to Portfolio Management. - Responsible for meeting financial needs of an allocated section of our customer base (i.e. graduates and students) - Developed key skills in Complaint Management/Resolution in line with Regulatory Standards and contributed towards Action Plans designed to improve/enhance customer service/experience. - Met and exceeded personal sales/targets assigned for various products.