Account Director
CurrentIn my current position, I strategize effective marketing initiatives and build strong customer relationships, managing key accounts including the agency's largest account, Dunkin'. I design and execute large regional marketing campaigns and lead social media marketing initiatives, raising brand awareness and maximizing client sales.Key Achievements:• Boosted regional product awareness and increased sales by 15% by developing and implementing experiential marketing campaigns.• Lead marketing evolution into digital landscape, adapting client partnership assets to increase participation, store visits, and sales.• Played key role on team achieving agency's first multi-year contract, leading to contract fees 52% higher YOY, with 3% annual increases, and improved agency brand responsibilities, allowing for opportunities to showcase diverse areas of expertise.• Mentor associates, providing coaching and informative feedback to five to ten direct reports and new team members.• Consistently recognized by senior management for outstanding account leadership and customer satisfaction.