Senior Manager, Organizational Change Management Services
Toronto, Ontario, Ca
• Created value through providing leadership and oversight of Organizational Change Management / Enterprise Culture initiatives in support of company’s most important strategic projects/programs to ensure adoption results were achieved and business outcomes were met• Designed, built, implemented and sustained an Organizational Change Management Center of Excellence that provided deep subject matter expertise and a business partnership framework• Selected, tailored, deployed and maintained an Enterprise Organizational Change Management methodology to build the business capability • Assessed, designed, built and implemented Organizational Change Management / Culture programs that were fit for purpose through forging strong collaborative relationships with the Senior Leadership team and Sponsors• Delivered Organizational Change Management project/program activities and tactics including stakeholdering approaches to secure buy-in, building and maintaining work and resource plans, facilitating activities/processes, developing and reviewing deliverables • Ensured that Organization Change Management programs had embedded measurement criteria to identify necessary course corrections as well as identify emergent opportunities to enhance programming effectiveness • Managed work and resource plans, budgets and status reports for projects/programs • Coached and mentored Organization Change Management Managers, Consultants and Analysts to assist them in competency building, career development as well as delivery addressing delivery challenges• Collaborated with the Project Leadership team to identify, communicate and resolve project/program issues and risks including actively participating in project governance committees