• Partners with clients and consultancies to design, develop and deploy tailored people solutions in support of transformational initiatives • Specializes in filling niche strategic roles relating to Organizational Change Management, Organizational Design, Executive Coaching and Culture Transformation

• Accountable for the enterprise Organizational Change Management portfolio, which included ownership for 20+ high impact projects/programs annually that were committing to tens of millions in benefit realization savings with a team of 12 direct resources and augmented with 50+ temporary business and consulting resources • Strengthened working relationships with the senior executive leadership team to determine improvement opportunities, establish priorities and align resourcing as well as collaborate on setting-up initiatives to position for success • Oversaw program execution of new and existing Enterprise Culture related programming in the areas of corporate values, employee engagement, rewards and recognition, leadership team alignment and innovation• Expanded business support to deliver organizational design initiatives to enable strategy execution• Enhanced the Organizational Change Management Center of Excellence to include business capability development through establishing a coaching model and deploying new role-based learning content • Increased usage of Prosci Organizational Change Management methodology through investing in advanced learning opportunities and augmenting with other OCM industry solutions e.g. neuroscience, new learning support technologies• Continued to support Organizational Change Management program development and execution as well as coach and mentor OCM Sr. Managers, Managers, Consultants and Analysts to assist them in competency building, career development as well as address delivery challenges• Expanded involvement into project governance committees to represent people related topics

• Created value through providing leadership and oversight of Organizational Change Management / Enterprise Culture initiatives in support of company’s most important strategic projects/programs to ensure adoption results were achieved and business outcomes were met• Designed, built, implemented and sustained an Organizational Change Management Center of Excellence that provided deep subject matter expertise and a business partnership framework• Selected, tailored, deployed and maintained an Enterprise Organizational Change Management methodology to build the business capability • Assessed, designed, built and implemented Organizational Change Management / Culture programs that were fit for purpose through forging strong collaborative relationships with the Senior Leadership team and Sponsors• Delivered Organizational Change Management project/program activities and tactics including stakeholdering approaches to secure buy-in, building and maintaining work and resource plans, facilitating activities/processes, developing and reviewing deliverables • Ensured that Organization Change Management programs had embedded measurement criteria to identify necessary course corrections as well as identify emergent opportunities to enhance programming effectiveness • Managed work and resource plans, budgets and status reports for projects/programs • Coached and mentored Organization Change Management Managers, Consultants and Analysts to assist them in competency building, career development as well as delivery addressing delivery challenges• Collaborated with the Project Leadership team to identify, communicate and resolve project/program issues and risks including actively participating in project governance committees

• Similar accountabilities to Senior Manager, Organizational Change Management Services but with fewer projects and coaching was limited to consultants and analysts

• Helped clients to deliver large complex transformation projects/programs while also building enduring business resilience to sustain changes • Led blended client and consulting teams to deliver people-related programming efforts in the tens of millions dollars and people• Specialized in collaborating with clients to design and deliver organizational effectiveness solutions including leadership and organizational development, culture transformation and organizational design as well as organization change management programming • Developed human-centered strategies for change that were fit to organizational context yet agile and responsive to changing conditions • Translated the client’s strategic direction and business objectives into holistic organizational effectiveness and change strategies• Used leading practice tools and methodologies including predictive analytics, blended learning, digital learning, micro-learning, engagement/collaboration, experience design using personas, gamification to enrich the client employee experience • Managed work and resource plans, budgets and status reports for projects/programs • Coached and mentored Consultants and Analysts to assist them in competency building, career development as well as delivery addressing delivery challenges• Collaborated with the Project Leadership team to identify, communicate and resolve project/program issues and risks including actively participating in project governance committees• Supported efforts to build the Talent & Organizational Performance practice by participating on research initiatives, developing Points-of-View, developing assets to support practitioner capability development• Contributed business development including proposals, growing client relationships