Are your IT Services Vendors really focused on your Success?Are they evangelizing success within your organization?If not, I can relate.I spent most of my career "hiring" outside vendors and contractors and found myself having to drive them to success. I am now utilizing my significant IT Professional experience and combining that with my passion for supporting, and evangelizing my Customer's success to deliver high quality resources and services. My personal and significant experience of defining and achieving success in Project Management, Customer Relationship Management, and Technology Enablement is the foundation of my personal brand and a critical component of my value proposition. My success is based on my constant pursuit of knowledge and understanding and on my personal commitment to my customer and my fellow team members. My extensive background in the areas of Solution Analysis & Design, Development & Delivery, as well as Professional Services Management and Sales further enhance my ability to define and deliver success to my Customers. My comprehensive experience in Business Intelligence, Big Data Analytics, MDM, Cloud, and Data Virtualization, further enhance my critical thinking around solutions to meet your organization's challenges.In my current role as Director of Customer Success for KASH Tech, LLC I am privileged to utilize my depth and breadth of experience to build a Trusted Advisor relationship with our clients, to deliver the most targeted and effective solutions for our client's and to foster an expectation for success. All of these are accomplished through the greatest skill I have learned in life and that is LISTENING. By listening and asking thoughtful, yet thought-provoking questions, and then allowing the Client to share not only their situation and concerns, but more importantly their Needs, Wants and Fears, we gather critical insight that allows us to define and deliver on our commitment to Customer Success.Our solutions utilize a foundation of world class technologies, partners, subject matter experts, specialized resources, and well-defined agile methodologies to deliver a compelling value proposition to address the wants, needs and fears of your organization but also support the overall Mission of your organization. This alignment produces significant reduction in time-to-value and an environment and psychology where success is a natural outcome of the process not just a goal.So, what are you waiting for? Call me today, 404.368.5454, or DM me and take the first step in your journey to Success!
Listed skills include Business Intelligence, Integration, Business Process Improvement, Business Analysis, and 39 others.