Kevin Munley

Kevin Munley Email and Phone Number

Evangelist for Customer Success! Specializing in Decision Intelligence, Data Science and Strategic Visioning! @ KASH Tech (We're Hiring!)
Kevin Munley's Location
Alpharetta, Georgia, United States, United States
About Kevin Munley

Are your IT Services Vendors really focused on your Success?Are they evangelizing success within your organization?If not, I can relate.I spent most of my career "hiring" outside vendors and contractors and found myself having to drive them to success. I am now utilizing my significant IT Professional experience and combining that with my passion for supporting, and evangelizing my Customer's success to deliver high quality resources and services. My personal and significant experience of defining and achieving success in Project Management, Customer Relationship Management, and Technology Enablement is the foundation of my personal brand and a critical component of my value proposition. My success is based on my constant pursuit of knowledge and understanding and on my personal commitment to my customer and my fellow team members. My extensive background in the areas of Solution Analysis & Design, Development & Delivery, as well as Professional Services Management and Sales further enhance my ability to define and deliver success to my Customers. My comprehensive experience in Business Intelligence, Big Data Analytics, MDM, Cloud, and Data Virtualization, further enhance my critical thinking around solutions to meet your organization's challenges.In my current role as Director of Customer Success for KASH Tech, LLC I am privileged to utilize my depth and breadth of experience to build a Trusted Advisor relationship with our clients, to deliver the most targeted and effective solutions for our client's and to foster an expectation for success. All of these are accomplished through the greatest skill I have learned in life and that is LISTENING. By listening and asking thoughtful, yet thought-provoking questions, and then allowing the Client to share not only their situation and concerns, but more importantly their Needs, Wants and Fears, we gather critical insight that allows us to define and deliver on our commitment to Customer Success.Our solutions utilize a foundation of world class technologies, partners, subject matter experts, specialized resources, and well-defined agile methodologies to deliver a compelling value proposition to address the wants, needs and fears of your organization but also support the overall Mission of your organization. This alignment produces significant reduction in time-to-value and an environment and psychology where success is a natural outcome of the process not just a goal.So, what are you waiting for? Call me today, 404.368.5454, or DM me and take the first step in your journey to Success!

Kevin Munley's Current Company Details
KASH Tech (We're Hiring!)

Kash Tech (We'Re Hiring!)

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Evangelist for Customer Success! Specializing in Decision Intelligence, Data Science and Strategic Visioning!
Kevin Munley Work Experience Details
  • Kash Tech (We'Re Hiring!)
    Director Of Customer Success
    Kash Tech (We'Re Hiring!) Jul 2020 - Present
    Lake Mary, Florida, Us
    As Director of Sales my responsibilities and goals are:1. To identify and drive Brand awareness and prospecting2. To vet prospects for alignment and further engagement3. To understand and assimilate the prospect's wants, needs and fears4. To identify and sign on new technology partners5. To drive, organize and facilitate prospect demos6. To develop and negotiate statements of work7. To acquire new customer business or expand in existing customers8. To ensure customer satisfaction and retention Accomplishing these objectives will ensure that KASH TECH builds a best of breed organization and excels at being the Strategic Partner all business desire!
  • Magicclean Softwash  / 3 Brothers Soft Wash
    General Manager/Director Of Operations/Sales Manager
    Magicclean Softwash / 3 Brothers Soft Wash May 2017 - Jul 2020
    MagicClean SoftWash is the premier provider of a new and revolutionary service utilizing science and specialized methodology to provide the deepest and longest lasting clean for all exterior services; roofs, walls, eaves, gutters, windows, fences, patios driveways and sidewalks.As founder and principle in MagicClean SoftWash, Mr. Munley was Director of Operations and managed the day to day activities of the business as well as all staff. Mr. Munley was also fully involved in Brand Development, Marketing, Sales and Finance on a daily basis. These roles all leveraged Mr. Munley's substantial experience in Business Development, Customer Relationship Management, Customer Service, Branding, Marketing, Technology Deployment and Networking.Through these skills and personal effort Mr. Munley created a very successful business with a broad base across the residential and commercial markets in the Atlanta Metro area. Mr. Munleys resulting in 500% growth from 2017 to 2018 and 75% growth from 2018 to 2019. Mr. Munley's efforts and business acumen have establish a solid foundation for ongoing growth and significant market share capture going forward.Call the Genie and experience clean like never before!
  • Kevin Munley, Inc.
    Leading Transformation On A Personal Level!
    Kevin Munley, Inc. Apr 2017 - Apr 2017
    I am an accomplished professional with over 20 years of experience in the areas of Solution Analysis, Design, Development, Delivery, Support and Lifecycle Management as well as Professional Services Management and Sales. I have significant experience in the Business Intelligence, Big Data Analytics, MDM, ERP Systems, Cloud, Business Process Improvement and Organization Change Management.I am currently seeking a new opportunity to make a significant difference in the delivery of services to your client organizations through my diverse and extensive experience, thoughtful and focused management, top notch relationship management skills and my commitment to a value management vision.I have effectively managed diverse and distributed teams serving the demands of the global workforce through the analysis of current business needs and obstacles, design of achievable and cost effective solutions and the contraction of the time to value paradigm. This combination of capabilities has prepared me to take on the challenges facing your Professional Services organization and to build the trust and confidence of Executive Management that will produce improved operational effectiveness resulting in increased customer satisfaction and corresponding revenue attainment.I am an accomplished project, program, department and executive manager. In all of these roles I have made not only the successful delivery of solutions and services to his customer base a top priority but also the successful growth and development of my teams. I believe that team / staff development and growth along with defined opportunity leads to greater success. I am a graduate of Shaftesbury University and hold a Bachelors Degree in Computer Information Systems with an AA in Accounting from Rio Hondo College.
  • It Convergence
    Business Development Director
    It Convergence Oct 2016 - Mar 2017
    Irving, Texas, Us
    IT Convergence is a global enterprise application services provider with core competencies in Oracle Consulting, Development, Education, Hosting and Support Services. Our comprehensive full-service value offering allows you to streamline the process of implementing, upgrading or customizing an application, supporting your environment and effectively managing the application life-cycle.
  • Information Builders
    Business Development Manager, Southeast
    Information Builders Dec 2010 - Oct 2016
    Fort Lauderdale, Florida, Us
    Partner with our Software Sales Associate to understand and capture the business issues facing and constraining our Clients and Prospects through our standardized solution assessment methodology. Based on the outcome of the Assessment I am responsible for defining, scoping, negotiating and execute the associated Professional Services engagement required to deliver the solution(s) proposed based on the results of the Assessment. Additionally I support our existing Clients in the ongoing management, maintenance and extension of their WebFOCUS and iWay platform to consistently deliver mission critical information to decision makers on a timely basis and to provide greater value across the Client's organization. Finally, i ensure that our Client's are plugged into the myriad support, education and knowledge sharing channels available throughout the Information Builders organization.
  • Dmg World Media
    Program Manager Business Solutions
    Dmg World Media Mar 2007 - Nov 2008
    London, Gb
    An events and exhibition management company focused on creating vibrant marketplaces in 15 key industries in 25 countries and producing more than 250 live events annually. Responsible for the management of the business services organization in North America and for the EBMS Program. • Successfully salvaged the EBMS Program from termination through the creation of a new implementation vision, consensus development with C-level Sponsors, Program Stakeholders, Business Community and Implementation Services staff, clear and consistent communication and quality execution of plan. • 28% decrease in critical IT issue reports – implemented Business Relationship Manager Role responsible for all IT engagements and support. • 30% increase in customer retention rates – implementation of EBMS across the organization and creation of the new client relationship pre-sales business process. • Project Management of EBMS for the Sports & Leisure Unit including the configuration of the software, the migration of 8+ years of historical data and the development of executive decision support reports.
  • Oracle
    Program Manager
    Oracle Jan 2004 - Mar 2007
    Austin, Texas, Us
    A software and professional services company delivering superior products and services to over 1,500 private and public businesses and organizations. Responsible for client engagement management, for the definition and implementation of appropriate software solutions and for the extension of Oracle products and services within my customers. • 25% increase in services revenue – contact and relationship building presented opportunities for the extension of product and services within customer base. • 15% decrease in cost per transaction – designed, developed and implemented accounts payable imaging and workflow solution that resulted in staff reallocation and elimination of paper storage requirements. • 60% reduction in outside storage and destruction costs – designed, developed and implemented an imaging and records management solution that met or exceeded regulatory requirements. • Successfully lead the project management, process design, solution development and implementation effort for the corporate tax solution which included a custom integration to the in-house tax management solution.
  • Alphaone Consulting
    Sr. Business Solutions Consultant
    Alphaone Consulting Jun 2002 - Aug 2004
    A business services and software consultancy focused on the delivery of process analysis and business transformation services as well as software selection and implementation. Responsible for customer acquisition, sales, project management and support across a diverse spectrum of accounts and services. • Delivering consulting services to start-up and small businesses in the areas of project/program management, client relationship management, product management and process improvement and automation. • 50% increase in employee productivity – consulting with a local marketing firm on back-office automation project, performed software evaluation and selection and managed the implementation and training on a solution that supported over 70% of their business processes. • 33% increase in customer satisfaction – consulting with a software organization to evaluate their customer support organization. Recommend and implement required organization and process changes to address customer complaints and employee satisfaction metrics. • Designed, developed, deployed and maintained corporate website required to support a large scale mission trip to South Africa which delivered business management and process training to Church Leaders and Pastors.
  • The Weather Channel
    Vp Business Systems
    The Weather Channel Jun 2000 - Jun 2002
    Atlanta, Ga, Us
    A cable media company focused on the prediction and dissemination of weather forecasts and coverage of major weather events. Responsibilities included management of the Business Systems Department and the ownership of all internal and external relationships associated with the delivery of software or business services. • 25% increase in IT engagements – relationship building with the business executives and end user communities to properly understand their issues created a critical level of trust which provided new opportunities for IT services. • 22% increase in employee satisfaction – organized department around functional roles consisting of implementation services, application development and business services which created synergies along with common goals and objectives. • 35% increase in project success – developed and implemented a standardized SDLC methodology and as a founding member of the Project Steering Committee established standards for project initiation, staffing and funding approval.
  • Turner Broadcasting
    Manager, Enterprise Application Development
    Turner Broadcasting Oct 1995 - Jun 2000
    Atlanta, Georgia, Us
    A cable and broadcast media company focused on the developpment and delivery of meida content in the areas of News, Movies, Documentaries, Children's Programming and Series. Responsible for the identification and selection/development of software to meet defined business needs across the organization. • Provided leadership and project management for the selection and implementation Optika’s electronic document management solution for the Accounts Payable organization reducing per transaction costs by 35%, increased employee productivity by 20%, reduced loast documents by 100% and elimenated penalties and fees associated with Sales and Use Tax Audit. •Designed, developed and implemented the Parts and Service Management solution for the Airport Network. This new solution tracked and managed all service calls, parts inventory and assignment, technician schedules and third party service contracts. This solution improved technician productivity by 13%, reduced inventory investment by 17% and increased customenr satisfaction. • Managed the REAL Generation II installation for the Tunrner Home Entertainment Group. This ERP solution managed all aspects of the THEG from orders to inventory to AP & AR as well as the general ledger. Through the use of EDI we were able to improve relationsips with the manafacturing plants, implement a just-in-time production process and reduce overstock situations by 60%.
  • Uav Corp
    Vp Finance & Systems
    Uav Corp Jul 1993 - Oct 1994
    Entertainment production and distribution company servicing the mid-tier producers and retailers. Responsible for the management of the Accounting and Information Systems departments with responsibility for staff, budgets, monthly close, audit reviews, banking and vendor relationships. • Performed project management duties for the implementation of an ERP system. The implementation was completed in a record time of 8 months from software selection and resulted in significant productivity increases, a 50% increase in inventory turns and improved customer and employee satisfaction. • Led the effort to reorganize the Customer Service team into a vertical organization where Customer Service Reps were teamed with specific outside sales reps and their assigned customer base. This resulted in increased staff knowledge of their customers needs and buying habits, 25% improvement in customer satisfaction and 15% increase in "add-on" sales through the creation of a personal one on one relationship between the customer and the Customer Service Rep. • Led the launch of the UAV Edutainment Group which focused on the acquisition and development of products that offered children's educational materials in an entertaining and engaging experience. This new group resulted in new acquisition sales across the customer base and increased overall sales by 9%.
  • Real Software/Gaba
    Senior Program Manager
    Real Software/Gaba Jan 1986 - Oct 1993
    Software company focused on the development and delivery of software and services for the Entertainment and Distribution Industries. • Provided Account Management, Solutions Assessment, Project Management and Solution Support services to assigned client base.
  • Machinery Sales, Inc
    Assistant Controller
    Machinery Sales, Inc Jan 1984 - Jan 1986
    Responsible for month-end closings, audit management, and computer systems management.

Kevin Munley Skills

Business Intelligence Integration Business Process Improvement Business Analysis Strategy Crm Pre Sales Management Business Development Account Management Erp Business Process Leadership Product Management Project Management Start Ups Sdlc Process Improvement Content Management It Strategy Salesforce.com Consulting Enterprise Resource Planning It Service Management Professional Services Enterprise Software Customer Relationship Management Software Development Life Cycle Saas Solution Selling Vendor Management Program Management Cloud Computing Software Development Data Warehousing Sales Strategic Partnerships Requirements Analysis Software Project Management Strategic Planning Sales Process Analytics Demand Generation

Kevin Munley Education Details

  • Shaftesbury University
    Shaftesbury University
    Computer Information Systems
  • Rio Hondo College
    Rio Hondo College
    Accounting

Frequently Asked Questions about Kevin Munley

What company does Kevin Munley work for?

Kevin Munley works for Kash Tech (We're Hiring!)

What is Kevin Munley's role at the current company?

Kevin Munley's current role is Evangelist for Customer Success! Specializing in Decision Intelligence, Data Science and Strategic Visioning!.

What is Kevin Munley's email address?

Kevin Munley's email address is ke****@****aol.com

What is Kevin Munley's direct phone number?

Kevin Munley's direct phone number is +140436*****

What schools did Kevin Munley attend?

Kevin Munley attended Shaftesbury University, Rio Hondo College.

What are some of Kevin Munley's interests?

Kevin Munley has interest in Buzzvideo Advertising En, Casinos, Exercise, Addiction Treatment Center, Technology Association Of Georgia, Llc, Home Improvement Projects, New Technologies, Yeero Village, Community.

What skills is Kevin Munley known for?

Kevin Munley has skills like Business Intelligence, Integration, Business Process Improvement, Business Analysis, Strategy, Crm, Pre Sales, Management, Business Development, Account Management, Erp, Business Process.

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