Recruiter, in charge of technical roles.

Full life Cycle recruiter at Talent Acquisition Digital Operations & Platforms (DO&P) Wipro Limited, BPO and BPS. Recruiting for Mexico, Colombia, Costa Rica and Brazil.Main point of contact for RFPs (Request for Project) of new upcoming projects. Reviewing salaries, Job descriptions, timelines and positions required.In charge of Back office roles and operations roles.Job posting in different platforms.Providing training to the new members of TA in the usage of ATS (iCIMS).Direct interaction with stakeholders to fill the positions.

Sourcing and screening candidates for IT roles.

Full Life Cycle IT Talent Acquisition Consultant.Recruiting and screening candidates for IT positions using Linkedin, Indeed, Empleos TI, OCC,Talenteca, for IT and non-IT positions.NOC/SOC, Solutions Architects (Multi-cloud, End Point), Infrastructure tech, Security and SystemAdmins.Non-IT positions such as Billing, Accounts payable, Product Sales, Procurement and corporate.Screening and interviewing candidates o Internal candidates for IT and non-IT Positions.Recruiting and screening external candidates for Service Desk area.Direct interaction with hiring managers and selected candidates.Follow up on open requisitions until their correct fulfillment.Monitoring timelines and SLA´s.Queue monitor of new requisitions (iCIMS and Workday)As part of the HRBP´s team I was responsible of Workday platform:Workday in box.Create new requisition on behalf of hiring managers.Performing data changes on employees profiles.Transfers between different supervisory organizations, Mexico and US.Promotions and compensation changes.Special payments (bonuses and OTP´s)Provide training to managers and service delivery managers of the above tasks.

In charge of applying technical exams to Tier 1, 2, field Services internal and external candidatesfor CompuCom.Provided feedback to HR department regarding those evaluated candidates.Assisted in Documents gathering, filling information to assure timely, and adequate onboardingof candidates.

Tech Support Analyst and Subject Matter Expert (SME/Tier2)Suncor Energy 2011 to 2016Providing remote support to more than 100 thousand users in Canada, the United States, and Europe.Such support is provided using Active Directory in order to grant: Server access, the creation of administrator accounts, unmanaged workstations, shared folder access, the creation of mailboxes, manage the Organizational Units, modification of account attributes.Creation of scripts in CMD (LDAP), shared folder reports. System administrator.As part of Privileged Access team, technical lead in charge of monitoring and ensuring needed efficiency.Main contact point for other levels 2 teams, Business Advisors and client for MOC Projects (Management Of Change). Trainer: providing all the necessary knowledge to new hires and task specialists.Tier 2 activities: Responsible for processes standardization through their documentation in a diverse library of technical guidelines. This benefited the increase of quality and efficiency of the team’s operations. Client Communication.