Kevin Mwango Email & Phone Number

Addis Ababa, Ethiopia

Currently, in this role, I am tasked with leading and enhancing ICT governance and strategic planning, cybersecurity in Addis Ababa, managing significant budgets and project lifecycles, improving operational efficiency and IT service delivery, and significantly advancing organizational performance in line with strategic objectives.Key Achievements➥Strategic Leadership: Developed and led the IT and information security strategy in alignment with business goals, overseeing cybersecurity initiatives across PSD offices.➥Budget Management: Developed and managed the IT and information security budget, allocating resources effectively for both existing operations and new initiatives.➥Risk Management: Identified, evaluated, and mitigated cybersecurity risks, maintaining a robust risk management program to safeguard organizational data, information, and assets.➥Directed comprehensive IT project lifecycle management, ensuring clarity in scope, timely execution of deliverables, resource optimization, and establishing cost baselines for multiple initiatives.➥Stakeholder Collaboration: collaborated with cross-functional teams, senior executives, and external partners to align security strategies with organizational objectives.➥Security Awareness: Cultivated a strong cybersecurity culture by driving employee awareness programs, training, and best practices across the organization.➥Championed the design, deployment, and maintenance of ICT network infrastructure for IGAD’s new nine-story facility, ensuring high performance and robust support.➥Enhanced operational efficiency and user proficiency across key business software, including Microsoft 365, Sun Systems Financials, and Sage Payroll & HR Systems, through targeted improvements and training.➥Prepared and submitted quarterly reports on program performance, providing insights and recommendations for continuous improvement

Kenya, Nigeria & Ethiopia

While serving in this role, I managed IT budgets, led strategic IT deployments in Kenya, Nigeria, and Ethiopia, optimized business processes and infrastructures, provided staff training, and recommended technological solutions to improve organizational efficiency.Key Achievements➥ Prepared, tracked, and managed the IT annual operating and capital budgets with precision, aligning financial planning with organizational goals and maximizing value for money. ➥Assisted in the coordination of project activities, ensuring alignment with project goals and timelines.➥ Supported and managed critical business application systems, including SharePoint, Financials, Procurement, Expensify, and HR systems, thus enhancing operational efficiency. ➥ Led the strategic rollout of new IT initiatives across country offices in Kenya, Nigeria, and Ethiopia, significantly enhancing IT capabilities and service delivery in these regions. ➥ Conducted thorough current and future state analysis of business processes, meticulously documenting user and functional requirements along with technical architecture to drive targeted improvements.➥ Identified capacity gaps through training needs assessments and facilitated training opportunities for staff, enhancing skills and knowledge. ➥ Assessed and recommended T4D tools, services, vendors, and partners for program teams, contributing significantly to the adoption of effective solutions and collaborations.➥ Implemented monitoring and evaluation frameworks ( Theory of Change and Results Framework) to assess program impact, leading to data-driven improvements and enhanced project effectiveness➥Identified project risks and implemented mitigation strategies, ensuring project continuity and success.➥Monitored team performance and initiated improvement measures, resulting in a 20% increase in project delivery efficiency.➥Engaged with stakeholders to gather feedback and insights, fostering collaboration and support for project objectives.

Nairobi & Somalia

During my tenure, I was responsible for aligning IT strategies with organizational goals, managing IT staff and budgets, ensuring network reliability, implementing key technology projects, and resolving technical issues.Key Achievements➥Aligned departmental objectives with the IRC-Somalia strategic plan, ensuring seamless integration with the global IRC strategy, monitored quarterly through the ICT Balanced Scorecard (BSC). ➥Developed and implemented IT section work plans and budgets, managed expenditures against agreed priorities, ensuring cost-effective use of funds and delivery within timeframe, budget, and funding rules & regulations. ➥Participated in country office/regional senior management meetings, grants, and proposal sessions to advocate for IT initiatives/projects in line with the set roadmap. ➥Led the setup of ICT infrastructure for multiple offices, improving connectivity and operational capabilities➥Managed and administered Microsoft Active Directory user accounts, permissions, DNS, DHCP, Outlook email, and Sophos anti-virus, anti-spam, and KACE management (patching). ➥Capacity Building: Led training initiatives on new technologies, enhancing staff capabilities, and improving project outcomes.➥Ensured 95-99% network uptime for the local network in Nairobi and satellite/field offices, performed network troubleshooting, and responded to user needs and questions regarding network/internet access.➥Launched new technology/applications (Budget vs Actuals, Box account, Dynamics 365, WebEx, and Microsoft Office 365) as required by Regional and HQ IRC IT. ➥Managed four IT staff by recruiting, training, and coaching them, communicating job expectations, and appraising their performance.➥Cross-Functional Collaboration: Worked closely with various stakeholders to ensure project alignment with organizational goals, resulting in successful project implementations.

Nairobi

➥ Assisted the ICT manager in crafting and supervising a comprehensive ICT budget, ensuring a 100% compliance rate with approved financial limits through meticulous tracking and management strategies.➥ Successfully translated complex business requirements into clear technology specifications, effectively identifying and addressing gaps in IT systems, staffing, and vendor services.➥ Developed and presented detailed solutions and budget plans to management, significantly enhancing strategic decision-making processes.➥ Served as the primary administrator and support technician for Syspro 6.1 ERP, Sage Payroll, Sage Human Resources, and Google Workspace, substantially improving MEDS staff productivity and system reliability.➥ Led project walkthroughs with key stakeholders, setting clear expectations and milestones, and ensuring the on-time, within-budget, and high-quality completion of over 10 diverse projects, including Sage HR & Payroll implementations, complex WLAN setups, and server upgrades.➥ Managed a diverse ICT infrastructure, ensuring 99% uptime and improved security, including hardware, networks, secure gateways, and security systems (Biometric, CCTV, Access Control).➥ Oversaw the administration of Active Directory services and network security measures, including firewall configurations on Linux, significantly reducing security threats and network vulnerabilities.➥ Managed relationships with service providers and stakeholders, ensuring compliance with service level agreements and project requirements.➥ Collaborated with functional teams to identify technology initiatives that improved service delivery and results.➥ Conducted specialized IT training sessions for MEDS staff, including new hires, on a range of systems and technologies, significantly improving staff proficiency and adaptation to new IT solutions.

Nairobi, Kenya