I'm an accomplished IT leader with a deep technical background and solid leadership experience in the delivery of IT services. I have a demonstrated history of leading diverse, high performing teams that provide support and services in enterprise environments, geographically dispersed across North America. In addition to my technical and leadership background, I'm experienced with working at an executive level to understand business needs and defining how IT can provide value. I've managed and delivered against operating and capital budgets in excess of $2 million.Over the course of my career, I've lead diverse teams of IT professionals supporting a wide range of technologies including:● Windows (including Citrix, VMWare and Microsoft Exchange)● Desktop (including laptops, printers, thin clients)● Network (wired and wireless including geographically dispersed locations, primarily Cisco)● UNIX (major variants including HPUX, as well as Redhat and Oracle Linux)● Storage (primarily fibre channel switching based technology)● Service Desk (call routing, and incident management)● Telephony (VoIP technologies)I believe that a key to success is establishing strong relationships and clear communication so that lines of business understand the value of IT and how it can be a partner in success. I provide my teams with clear direction and constraints on objectives and empower them to provide solutions while mentoring on a regular basis. I expect my teams to show due diligence and appropriate rigor in alignment with good practices such as ITIL V3.