Kevin Noonan Email and Phone Number
►►► Highly accomplished Senior-level Operations Management Executive ◄◄◄ Proven record of achievement in leading world-class organizations to unprecedented growth in the international travel hospitality industry. Operational leadership expertise in entertainment programming including:👊🏼 Building strong teams to surpass business objectives🔨 Building excellent guest relationships 🎩 Staff training and development🎪 Human resource function🔥 Delivering best practices while increasing bottom line resultsWe want to bring the fun and excitement back into your workplace, let me know if you’re down for the ride! After 23 years in the entertainment industry, I’m now a proud entrepreneur and innovator, focusing on helping businesses build teams and fostering a positive work environment. Proven track record of turning around declining operations, meeting/exceeding revenue targets and effectively controlling costs. Being a key member of senior management teams, I advocate being a catalyst for change and a driver of results, thriving to improve processes and operations that ensure the delivery of world class service to multinational guests.
Majestic Circus
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Co-Founder And CooMajestic Circus May 2020 - PresentWelcome to Majestic Circus, the one-stop-shop for all your entertainment needs!At Majestic Circus, we are all about creating engaging and fun experiences for everyone. We started as an online entertainment company that brought live experiences straight to your workplace. We quickly became one of the leading virtual employment engagement solutions in the industry, providing virtual entertainment to keep your employees excited and engaged. But that was just the beginning of our journey!In our second year of business, we pivoted and began producing games and game shows for resorts and cruise lines. With our founders' extensive cruise experience, we knew we had what it takes to make waves in the entertainment industry. And boy, did we!We produced three exciting games for Celebrity Cruises, which are now featured on their flagship CELEBRITY BEYOND, as well as the Celebrity Apex and the Celebrity Reflection. Our games and game shows have helped Celebrity Cruises win the USA TODAY'S award for the best Cruise Ship Entertainment, and we are incredibly proud to have been a part of that.At Majestic Circus, we don't believe in boring or mundane entertainment. We know that adding some fun and excitement to your workplace is essential for boosting team productivity and overall performance. That's why we've made it our mission to create unique trivia packages and custom entertainment events that are guaranteed to leave a lasting impression on your guests.Our team of experts will work with you to craft the perfect entertainment experience that meets your needs and exceeds your expectations. We cater to companies of any size and venue, and we always go above and beyond to ensure that every event is a success.So, what are you waiting for? Let us help you add some pizzazz to your entertainment venue and make it an unforgettable experience for your guests. At Majestic Circus, we bring the fun wherever we go! -
Corporate Director Of EntertainmentIberostar Group May 2019 - May 2020Palma De Mallorca, España, Es -
Manager, Entertainment OperationsCarnival Cruise Line Oct 2015 - Apr 2019Miami, Florida, UsPromoted to oversee all aspects of entertainment and cruise operations for fourteen different ships. Work closely with Entertainment Directors and Hotel Directors in entertainment programming, Safety/Risk Assessments, monitoring guest experiences/satisfaction/NPS, quality assurance and talent development. Emphasis on managing overall shipboard entertainment scheduling with a focus on strengthening the guest experience and driving onboard revenue. Oversee a staff of 250 and report to the Director, Entertainment Experience. ✓ Oversee entertainment programming and quality assurance on ships including the Spirit, Pride, Miracle, Legend, Triumph, Victory, Fantasy, Ecstasy, Sensation, Fascination, Imagination, Inspiration, Elation and Paradise.✓ Integral role in the implementing of the new Entertainment Director/Cruise Director model that allows for a higher standard of guest experience and onboard department leadership. ✓ Develop a standardized programming schedule for the fleet and enrichment programming, ensuring that each event is executed in accordance with the established creative intent and are leveraged to deliver a strong guest experience. ✓ Maintain the Schedule for the Entertainment Directors and Cruise Directors to ensure year round coverage of 25 ships. This includes working with the HR department for accommodation and travel for team members.* continued below * -
Manager, Entertainment OperationsCarnival Cruise Line Oct 2015 - Apr 2019Miami, Florida, Us* continued from above *✓ Plan and execute standardized entertainment programming to ensure product consistency fleet-wide.✓ Communicate with Hotel Directors and senior management onboard to ensure entertainment is performing at the highest level.✓ Foster an integrated approach to shipboard entertainment by collaborating with other Managers, Entertainment Operations to share information and coordinate on new ideas at monthly entertainment meetings.✓ Promote a culture among shipboard teams to seek opportunities to drive revenue, establish goals and hold leaders accountable. ✓ Closely monitor TGEM scores and develop strategies for continuous improvement, ensuring shipboard teams are focused in this area.✓ Create new activities and events to keep our onboard product fresh. Designed, developed and implemented the Lip Sync Battle Open Auditions, Serenity Nights, Line Mitigation for Punchliner Comedy Club, Houston Texans Day of Play (NFL Play 60), Funship Family Games & new bingo initiatives. -
Entertainment Operations SupervisorCarnival Cruise Line Dec 2014 - Oct 2015Miami, Florida, UsPromoted to oversee all aspects of entertainment and cruise operations for 8 ships. Worked with Entertainment Directors and Cruise Operations Directors in programming, setting policies/procedures, guest experience/satisfaction, quality assurance and talent development. Emphasis on managing shipboard entertainment scheduling with a focus on strengthening guest experience and driving onboard revenue. Oversaw a staff of 250 and reported to Manager, Cruise Director and Programming. ✓ Oversaw entertainment programming on ships including the Breeze, Magic, Dream, Glory, Splendor, Elation, Sensation and Fantasy.✓ Integral role in the development of the new Entertainment Director/Cruise Director model that allows for a higher standard of guest experience and onboard department leadership. ✓ Developed a standardized programming schedule for the fleet and enrichment programming, ensuring that each event is executed in accordance with the established creative intent and are leveraged to deliver a strong guest experience. ✓ Recruited and trained new Cruise Directors and Entertainment Directors and guided them through the entire process from their first interview to the onboarding of the ship. ✓ Planned and executed standardized entertainment programming to ensure product consistency fleet-wide. ✓ Fostered an integrated approach to shipboard entertainment by collaborating with other Entertainment Operations Supervisors to share information and coordinate on new ideas at monthly entertainment meetings.✓ Promoted a culture among shipboard teams to seek opportunities to drive revenue, establish goals and hold leaders accountable. ✓ Closely monitored TGEM scores and develop strategies for continuous improvement, ensuring shipboard teams are focused in this area.✓ Created new activities and events to keep our onboard product fresh. Designed, developed and implemented the Caribbean Sail Away Party on the Carnival Breeze, which will be implemented fleet-wide FY2015. -
Cruise/Entertainment Director (Special Operations)Carnival Cruise Line Mar 2014 - Dec 2014Miami, Florida, UsHand-picked by senior management as one of three senior cruise directors to spearhead the creation of a new Entertainment Director position and recruit a qualified person for the positon. ✓ Created job descriptions detailing responsibilities of our Entertainment Director and new Cruise Director positions that would now focus solely on guest services.✓ Created the HireVue interviews that are used to recruit new hires today.✓ Initiated the standardization of fleet programming to maximize the impact of available staff.✓ Trained and coached Cruise Directors that were new to the position on our ships. -
Cruise/Entertainment Operations DirectorCarnival Cruise Line May 2010 - Mar 2014Miami, Florida, UsSpearheaded operations of the entertainment department including product development, programming operations, quality control, promotions, special events, customer satisfaction, public relations, brand communications, and budgets. Oversaw entertainment programs for more than 2M guests per year. Managed entertainment department staff of four direct reports and 35-55 team members. Reported to the Hotel Director.✓ Worked on multiple ships including the Magic, Sunshine, Destiny, Conquest, Liberty, Fantasy, Imagination and Breeze.✓ Solely responsible for the promotion of excursions generating onboard revenues in excess of $5M.✓ Served as the figurehead to guests and the face and voice of the company’s mission statement. Consistently ensured the delivery of fun, memorable vacations at a great value.✓ Developed activity programming sensitive to guest demographics and itinerary fluctuations. Scheduled all music, activities, shows and television content for the ship.✓ Created the daily Carnival Funtimes, a daily publication promoting entertainment activities onboard.✓ Participated in four dry docks and prepared the schedule and programming for the new product afterwards.✓ Selected as Cruise Director for the Carnival Sunshine and was on board for the largest refurbishment project in Carnival Cruise Lines’ history.✓ Led the Carnival Sunshine entertainment team that won Porthole Magazine’s Award for “Best Entertainment for European Season”. ✓ Selected as a member of the Density project with Boston Consulting Group that went to New York and Las Vegas planning and creating the Funship 2.0 experience.✓ Ensured guest entertainment and activities were carefully integrated with all product offerings aboard the ship. -
Acting Cruise DirectorCarnival Cruise Line Oct 2008 - May 2010Miami, Florida, UsPromoted to assist with overseeing all aspects of cruise entertainment operations. Served as the Interim Cruise Director fleet-wide, filling in during Cruise Director absences. Managed a staff of 5-12. ✓ Created and distributed the schedule to entertainment staff team and DJ.✓ Substantially lowered employee turnover while elevating morale.✓ Monitored and ensured adherence to all compliance specifications and regulations.✓ Effectively managed extensive customer contact, catering to individual needs and ensuring the highest levels of satisfaction. ✓ Integrated new team members joining the ship including acclimating them to ship life and the Entertainment Staff position.✓ Coached and rehearsed performance with department staff to ensure that cruise line standards were being met. -
Assistant Cruise DirectorCarnival Cruise Line Oct 2006 - Oct 2008Miami, Florida, Us -
Social HostCarnival Cruise Line Jun 2003 - Oct 2006Miami, Florida, Us -
Youth Activities StaffCarnival Cruise Line Feb 2000 - Jun 2003Miami, Florida, Us
Kevin Noonan Education Details
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University Of New HampshireBachelor Of Science Degree Curriculum
Frequently Asked Questions about Kevin Noonan
What company does Kevin Noonan work for?
Kevin Noonan works for Majestic Circus
What is Kevin Noonan's role at the current company?
Kevin Noonan's current role is Game Creator and Producer | Building Strong Team Relationships for Successful Production | Increasing Team Productivity in Cruise Entertainment | Boosting Employee Engagement | Celebrating Company Culture at Sea.
What schools did Kevin Noonan attend?
Kevin Noonan attended University Of New Hampshire.
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