Kevin O'Brien Email & Phone Number

Founded in 1998 in Cupertino, California - the heart of Silicon Valley. Our business is human factors engineering - applying the science of human performance to the design of technology. Our methods shorten product development cycles, reduce user support & training, and improve user performance & satisfaction.- Client list includes - Hewlett-Packard, Sun Microsystems, Emerson Process Management, Palm, GO.com, H&R Block, & Sprint- Project domains include - provisioning tools, systems & network administration, process monitoring, touch-screen user interface design, geographic information systems, web sites & portals, mobile devices, records management, consumer computing.

Overland Park, Ks

Direct IT operations for web-services. Primary business focus is online training. Manage software development and systems administration teams located in India. - migrated operations to Amazon cloud - implemented server and application performance monitoring - modernized software development practices - Software-as-a-Service, test-driven design, agile practices, modern php frameworks - architected, built, & deployed continuous integration (CI) environment - GIT, Jenkins, Puppet, AWS Cloud - improved reliability, performance, & customer satisfaction with web-services

San Ramon, Ca

-- Application Analysis & Design Projects -- Billing & Customer Care Platform - designed user interaction framework - reduced training time & increased productivity. Frame Relay Services - designed service monitoring tools - optimized customer's data-transmission use patterns. - designed web site allowing customer to monitor and manage services. Software Development Process Support - designed data model and displays for process metrics collection - designed process metrics display tool

Houston, Tx

-- Staffed NASA Johnson Space Center's Human Computer Interaction Lab --Research Lines: - optimization of information integration from multiple inputs - human information processing models for systems monitoring - information display in geographic information systemsSoftware Development: - Image Access & Management app for Space Shuttle Earth Observations projectPublications - avionics display design - information coding - geographic information systems

Ph.D., Experimental Psychology

- Outstanding Student Presentation Award - American Association for the Advancement of Science (AAAS) Southwestern and Rocky Mountain.

B.A., Psychology