Kevin O'Lone Email & Phone Number

San Francisco, California, United States

San Francisco Bay Area

San Francisco Bay Area

• Coordinated directly with stakeholders rapidly translating business requirements into solutions.
• Designed, built, documented and administered Salesforce Lightning based Customer Service solutions supporting 20 countries and deployed to Call Centers in US, Greece, Philippines, Guatemala and Singapore.
• Customer Service solutions include support for Phone, Chat, Email and Web to Case channels utilizing Omni-Channel Queue based routing - processing over 10,000 Customer Support Cases per… Show more
• Customer Service solutions include support for Phone, Chat, Email and Web to Case channels utilizing Omni-Channel Queue based routing - processing over 10,000 Customer Support Cases per week.
• Directed development of a custom Salesforce application to automate hundreds of country specific declarative configurations to support rapid global expansion.
• Managed a team of Salesforce developers creating new solutions and automations for Customer Service utilizing Custom Objects, Apex, Flows and Process Builders.

San Francisco Bay Area

Founded by legendary filmmaker George Lucas, THX and their partners provide premium entertainment experiences in the cinema, in the home and on the go. - Designed, built, deployed and administered Microsoft Dynamics Customer Relationship Management(CRM) System to support Consumer Electronics, Cinema, MPAA and Automotive business divisions. Design utilizes.

Equilibrium's automated imaging, video and sound solutions enable companies to increase business productivity and reduce costs associated with digital media production, management and storage.- Sold automated media processing software solutions MediaRich Media Server and MediaRich for SharePoint -a proprietary digital asset management solution based on.

• Company developing highly specialized hardware and software platforms for use in the capture and analysis of real-time and geo-referenced Spherical Imaging. Customers include U.S. Government Agencies – Navy, Air Force.
• Selling company products into Federal Government customers. Conducted multiple high-level technical sales presentations selling company products and… Show more Company developing highly specialized hardware and.
• Selling company products into Federal Government customers. Conducted multiple high-level technical sales presentations selling company products and integration strategies resulting in $2.5M of new business within.
• Directed Geographical Information System (GIS) product integration and third party partner initiatives driving integration of iMove technologies into Autodesk, ESRI, and Falconview systems
• Composed GIS marketing materials
• Conducted numerous hands on geo-referenced Spherical Video shoots

• Start-up software company producing web and application server performance optimization, in the form of an application, that runs on the host server to be optimized.
• Founded company, developed pilot value propositions and business models
• Raised $2M in venture capital
• Hired development team of 6 senior engineers plus marketing and operations support team of 3
• Directed all operations

Digital visual effects and animation production company serving the television, film, and computer gaming industries. Customers included Paramount, Sony Pictures, New Line Cinema, United Artists, Touchstone Pictures, NBC, Family Channel, Discovery Channel, Electronic Arts, Broderbund, and others. Lead business development efforts in highly competitive.