• Led the team to ensure exceptional customer service and efficient operations.• Managed daily operations, including scheduling, inventory, equipment maintenance, staff rosters, social media.• Oversaw installation and configuration of new VR equipment for optimal performance.• Developed and executed sales strategies resulting in increased revenue and retention.• Maintained organized and clean work environment for maximum customer satisfaction.• Managed and maintained a social media presence to boost sales.• Conducted regular staff training on technical support, customer service, and sales technique

• Delivered exceptional customer service and ensured an enjoyable VR experience for all customers.• Managed and maintained VR gaming equipment and network to ensure maximum uptime and resolved technical issues promptly.• Ensured a clean and organized work environment with proper storage and maintenance of equipment.• Stayed up to date with the latest trends and advancements in VR technology and software.• Managed and operated the till.

• Collaborated with a team of developers to design and implement new features for existing software applications.• Conducted thorough testing and debugging of code, ensuring that all software releases were stable and reliable.• Developed proficiency in programming languages such as C#, Javascript, TypeScript, SQL andutilized various frameworks such as ASP .Net Core and Angular to build high-quality software solutions.• Communicated effectively with project managers, and peers to assess my code, work on code interviews and be an integral part of the daily stand-up meetings

• Designed, proposed, and secured funding for projects from sponsors.• Developed, hired, and trained up staff for events.• Ensured a high production stream remained on time.• Handled player and staff disputes.• Liaised between multiple departments to ensure everyone was satisfied. (Sponsors, Staff, Players, Stream Crew).