Kevin Lynch Email and Phone Number
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As a business transformation expert, I align strategic initiatives with my clients' customer experience operations at a global level. I excel at business development, process improvement, innovation, leadership development and change management. I SPECIALIZE IN:➡️ BUSINESS TRANSFORMATION: Led teams & 2.3K-FTE through software (SAAS) implementations. ➡️ ORGANIZATION REDESIGN: Led seven programs that created 32.1M of value in added productivity. ➡️ EMPLOYEE ENGAGEMENT: Improved employee engagement by 12% or more in all environments. ➡️ LEADERSHIP DEVELOPMENT: Coached 100+ leaders through change management disciplines. CAREER HIGHLIGHTS INCLUDE:✅ Generated $55M in value for various companies✅ Clients included Sun Life Financial, Manulife, Charles Schwab, Toll Logistics & Holly-Frontier✅ Consistently met or exceeded project productivity goals by 20-30%✅ Employee Engagement & Productivity always improved together ✅ Lead multiple global SAAS implementationsCONTACT INFO:✉️ kevin.patrick.lynch03@gmail.com📆 https://calendly.com/kevin-patrick-lynch03/30min📞 (516) 672-2830EDUCATION 🎓◆ MBA, Syracuse University, Whitman School of Management ◆ Bachelor of Science (BS), United States Military Academy MORE ABOUT ME:Corporate Career◆ Nearly 20 years experience as a change management leader. ◆ Led programs in industries including Financial Services, Insurance, Health Care, & Oil & Gas◆ Deep experience leading business and cultural transformations resulting in value creation◆ PMP CertificationU.S. Army Officer◆ Served in the 75th Ranger Regiment and the 10th Mountain Division as an Infantry Officer. ◆ Decorated US Army Officer ◆ 29 Months in combat in Operation Iraqi Freedom and Operation Enduring Freedom Personal 🏄♂️◆ Surfing is my passion; whether it's the cold waves of Nova Scotia or tropical swells of Puerto Rico. ◆ One day I'll surf with my two sons: (Both sons are under 3yrs old). That's my main GOAL.
Instant Teams
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Linking High Performing Businesses With Exceptional Cx AgentsInstant Teams Apr 2024 - PresentSouthern Pines, North Carolina, Us
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Vp 🔹 Customer Experience & Business Transformation 🔹 Serving 700+ Customer BrandsSitel Group Oct 2022 - Jul 2023Miami, Fl, UsI worked with C-suite executives to ensure their customer experience operations align with their overall corporate strategy. • 160K associates world wide serving over 700 customer brands • 8M customer experiences supported daily -
Program Director ◆ Created $32.1 Million Value ◆ Programs Totaling 2.3K EmployeesEnlighten Operational Excellence Jan 2016 - Jun 2022Boston, Massachusetts, UsI directly advised c-suite executives on business transformation resulting in $32.1M in value. • Delivered programs on average of 5MM in value with a 12% increase in employee engagement. • Led 7 SAAS Implementations covering 2.3K FTE; reported directly to the CEO• Developed several software innovations to Enlighten’s core software product to improve CX. • Clients served included Charles Schwab, Sun Life, Manulife & Farmers Insurance • Developed the core competencies of business transformation, innovation, employee engagement analysis, customer experience analytics and change management. -
Management Consultant ◆ Created $22 Million In ValueSelf-Employed Oct 2013 - Dec 2015Drove change in various industries ranging from oil & gas to government. • Developed a capital projects process to manage a 75M million portfolio of projects in Oil & Gas • Implemented a digital compliance scheduling system that grew billing efficiency from 10% to 99%• Clients served included City of Long Beach, NY, Comerica Bank, HollyFrontier, Highliner Foods & QuiksilverIn this part of my career I developed the core competencies of strategic planning, data analytics, business transformation and change management that resulted in $22M in value to my clients.
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Small Business Leader ◆ Led 400+ Fte Operations ◆ 13M P&LSummit Security Services, Inc. Jan 2011 - Oct 2013Uniondale, Ny, UsLed a 400-FTE Security Service Operation. Directly Responsible for Operations, Sales, Human & Resources under a 13M P&L Budget. • Grew 45% Net New Business • Implemented a digital compliance scheduling and tracking system that boosted automated efficiency from under 10% to 99% throughout the Long Island region • Led & Consulted on security & operations management for the 2011 Quiksilver Pro-New York Surf Competition, the largest surf ASP surf competition on American Soil. -
Officer Us Army ◆ 29 Months In Combat ◆ Served In The 75Th Ranger RegimentUs Army May 2003 - Feb 2010Arlington, Virginia, UsDecorated US Army Officer with 29 Months in Combat in Iraq & Afghanistan After earning my commission from West Point I served as an infantry officer with the 10th Mountain Division and the 75th Ranger Regiment in the War on Terror. I also served in the 69th Infantry Regiment (Irish Regiment ☘️) in New York City • US Army Ranger School & Airborne School Graduate • Competitively selected above peers to serve in the 75th Ranger Regiment • Led over 250 combat missions. • Selected for Combined Services Rugby (2003) and All-Army Rugby (2007) 🏉Leading soldiers in combat was the greatest honor and privilege of my career.
Kevin Lynch Skills
Kevin Lynch Education Details
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United States Military Academy At West PointHistory And Systems Engineering -
Syracuse University - Martin J. Whitman School Of ManagementEntrepreneurship
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Syracuse UniversityEntrepreneurship/Entrepreneurial Studies
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Chaminade High SchoolHigh School/Secondary Diplomas And Certificates
Frequently Asked Questions about Kevin Lynch
What company does Kevin Lynch work for?
Kevin Lynch works for Instant Teams
What is Kevin Lynch's role at the current company?
Kevin Lynch's current role is Business Transformation Executive 🔹 Guaranteed ROI 🔹 Led 12 SAAS Transformation Programs for 2K+Employees 🔹 Connecting C-Suite Strategy to Frontline Tactics to ensure a Productivity Boost🔹Building Equity from within.
What is Kevin Lynch's email address?
Kevin Lynch's email address is ke****@****ail.com
What is Kevin Lynch's direct phone number?
Kevin Lynch's direct phone number is +161753*****
What schools did Kevin Lynch attend?
Kevin Lynch attended United States Military Academy At West Point, Syracuse University - Martin J. Whitman School Of Management, Syracuse University, Chaminade High School.
What are some of Kevin Lynch's interests?
Kevin Lynch has interest in Children, Economic Empowerment, Rugby, Investing, Environment, Education, Surfing, Running.
What skills is Kevin Lynch known for?
Kevin Lynch has skills like Leadership, Army, Security Clearance, Operational Planning, Command, Training, Strategic Planning, Government, Program Management, Operations Management, Leadership Development, Management.
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