RECENT PROJECT• Develop Partner Marketplace interactivity using APIs• Refashion the business unit model to a modern SaaS platform using CIAM (Customer Identity Account Management)• Provide competitive analysis on what other cloud platform companies are doing to increase partner engagement and reduce frictionPREVIOUS PROJECT• Design and implement the Quote-to-Cash portion of the Digital Closed Loop (DCL) project• Retrofit homegrown partner ordering system (CCW) and ready for Salesforce Revenue Cloud migration• Create policy progress tracker for DCL, inclusive of Marketing, Sales, Quote, Provisioning, and Renewals• Consolidate multiple ATO/SKU for SaaS provisioning and billingOTHER RESPONSIBILITIES• Provide agency RTM planning and adoption strategy• Manage products throughout the Product Lifecycle, capturing and prioritizing product, customer/agent requirements, defining the vision, and working closely with cross-functional teams, to enable a new route to market• Lead cross-program dependency and coordination, program meetings, program status issue and risk mitigation, resolution change control board• Make short and long-term trade-offs across different products• Provide strategic mentorship to teams and project managers in ways that promote the company's culture• Develop roadmap including the strategy alignment, timeline, landmarks• Coordinate cross-project activities including interlock meetings with agents• Understand technical issues and participate in architectural discussions• Participate in adoption strategy: be an authority with respect to the competition• Use Agile framework (JIRA) to prioritize product, customer/agent requirements• Identify, document, and communicate process changes to users (Support Organization, Organizational Change)• Conduct analysis, driving metrics, and deep dive to root cause and suggest corrective action in case of an issue that is deviating from the target success criteria

RECENT PROJECT:2022-2024 - TECHNICAL PRODUCT MANAGER - T2ALSET (US ARMY)Lead software development for learning management system (LMS) for Army Tactical Command teaching field officers theater readiness, command and control (C2), and wargaming. The SaaS sofware interfaced with government-issued geo-spatial map software using APIs to provide scoring via chosen tasks, purposes and positioning. Intelligent tutor module provided artificial intelligence to remediate using contextual knowledge jumps using natural language processing, Q&A, search and other algorithms. Wargaming test at the end of course provided proficiency ratings for superiors to access via admin console, and make additional recommendations.LONG-TERM ROLES & PROJECTS SINCE 2012...ROLES:• Business development• Market analysis• Technical architecture• Recruiting & resource management• DevOps management• Prototyping• Migration & data managementNOTABLE PROJECTS:• Toyota Racing Development (NASCAR/Joe Gibbs Racing)• Formula E• FedEx• US Armed Forces• CMMC Learning• Flight Safety• Chadwell Supply• ParkAtTECHNOLOGIES:• Salesforce / Dynamics• Azure DevOps / Jira• Adobe Creative Suite• MS Office / Google Suite• Power BI / Tableau• Figma / Miro / Axure• Postman / APIs / json

• Develop B2B & B2B2C fintech solutions, specifically push-to-debit card UX, API integration, ticket/roadmap prioritization, demos & release updates• Work with stakeholders, developers, other product managers, and UX teams to drive innovation• Develop messaging around strategic value for ecosystem• Analyze competitive products and ascertain threats/opportunities

• Re-productized single mid-market SaaS solution into freemium-to-enterprise sales funnel• Maintained long-term strategic roadmap with CEO• Automated inbound lead sources into CRM, specifically Salesforce• Automated CRM sales orders (CPQ) for e-signature and project kick-off• Automated project updates from Jira• Prototype client integrations using C#, Microsoft Flow, Zapier• Created Azure microservices to host applets and apps• Write press releases, blog posts, and community forum content

• Co-founded strategic communications firm• Provided campaign services for local, regional and national political campaigns and advocacy groups• Crafted key messaging and go-to-market (GTM) strategy with clients; established timeline and deliverable roadmaps• Defined target audiences• Lead client pitches, results meetings• Oversaw client content creation, approvals• Wrote, answered request for proposals (RFP’s)• Managed social media postings, advertising buys (Facebook, Instagram, LinkedIn, Twitter, Spotify, Hulu, YouTube)• Lead Google activities: Ads, Analytics, SEO• Developed sentiment analysis dashboards using tweets & Power BI• Provided opposition research• Developed websites (HTML, CSS, JavaScript, C#)

• Invented Skweezer®, a web browsing web service (pre-iPhone era) for 98% of phones in marketplace• Product owner: managed team developing new features, testing, rolling out to beta groups and launching to production• Owner of product roadmap establishing short- and long-term vision, business development opportunities• Licensed tech to mobile operators, OEMs, app makers, and search engines (IAC/Ask.com, Yahoo!, Orange, Embarq, Microsoft, Toyota and others)• Developed mobile advertising marketplace merging Skweezer with existing desktop PPC providers