Kevin Faherty Email & Phone Number

Santa Monica, California, US

Boston, MA, US

Responsible for building out Patient Services in advance of the commercial launch of argenx products in the US. Responsible for operationalizing, overseeing, and optimizing argenx programs in reimbursement support, copay assistance, and free drug/PAP.Works cross-functionally with internal and external stakeholders to ensure regulatory compliance, aligned.

Promoted to Lead role with additional responsibilities for overall development and strategy of the Takeda Oncology Patient Services programs across the portfolio

Responsible for successful execution of OBU Patient Services ProgramsContinuously reviewed, optimized, and created new patient support services offerings to ensure that patient and provider needs are met and aligned with internal strategy.Collaborated with internal stakeholders such as Market Access, Marketing, Finance/AP, Legal and Distribution to align.

 Responsible for oversight of daily operations of two oncology product hubs, including reimbursement support, patient assistance programs, adherence, and copay assistance. Continuously review, optimize, and create new patient support services offerings to ensure that patient and provider needs are met and aligned with internal strategy. Successfully.

Dublin, IE

• Responsible for the day-to-day operation of the in-house patient access services team of fifty associates, including data entry, reimbursement services, field support, customer service, technical support, patient.
• Successfully transitioned previously outsourced services in-house, including the development of SOPs, Work Instructions, reporting, and management policies resulting in greater internal control of program services and.
• Collaborated with cross-functional units such as Information Technology, Analytics, Human Resources, Training, and Regulatory ensuring that program functions were run effectively and consistently improved.
• Supported the development and implementation of proprietary software solutions with external vendors including requirements gathering, systems review, QA systems implementation and user testing which resulted in.

Conshohocken, PA, US

• Responsible for ensuring that client contract requirements (KPI/SLA) for patient support services programs in cystic fibrosis, multiple sclerosis and oncology were met.
• Communicated regularly with clients to review data, trends, and outcomes to ensure customer and patient satisfaction.
• Researched payer trends for commercial and government payers and presented this information to manufacturer clients during business reviews, field visits, and during the RFP process.
• Wrote SOPs, call scripts and work instructions for internal customers and external clients.
• Involved in various finance activities such as invoicing, budgeting, and profitability review.

Conshohocken, PA, US

• Responsible for staffing and performance management review cycle for 25-50 direct reports, including performance improvement plans, feedback sessions, and annual reviews.
• Drafted and continually updated reporting for senior management and external customers.
• Coordinated with remote clinical teams to ensure seamless operation of client programs and appropriate follow-up.
• Trained team members on program roles, responsibilities, and knowledge, including background on commercial and government payers (i.e.: Medicare, Medicaid, Tricare, CHAMPVA).

Conshohocken, PA, US

• Supervised a team of benefits investigation representatives ensuring that work was completed per client requirements.
• Worked cross-functionally with other management team members to align with best practices, resolve issues, and implement program improvements.

Conshohocken, PA, US

• Assisted referred patients and physician’s offices in navigating the health insurance system to gain patients access to treatment with growth hormone.
• Built relationships with health care providers to improve patient outcomes.

Conshohocken, PA, US

• Performed benefits investigations for specialty medications in the multiple sclerosis space.
• Assisted patients with on-going health care reimbursement needs, including accessing financial assistance programs and referrals to clinical team members to improve patient adherence.

Durham, North Carolina, US

• Assisted patients, health care providers and pharmacists with their insurance reimbursement and patient assistance needs through various manufacturer programs in immunology, hemophilia, and gastroenterology.
• Performed lead research role in compiling medical reimbursement data for clients through multiple sources and presented findings to internal and external management.

• Verified patient benefits and compiled patient visits for billing and submit to insurance.

Master Of Business Administration - Mba

Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General; Analytics