Providing Product directorship across Revenues and Benefits family of products.Oversight of expert services and innovative technology, transforming revenues and benefits processes for local authorities, helping to deliver a better citizen experience.maximising and distributing local authority revenue, applying benefits processing expertise to reduce fraud and ensure eligible claimants receive timely payments, whilst generating vital revenue for councils to invest in local services.Strategic Management: Develop and implement strategies for the product portfolio to ensure alignment with local government needs and Capita's business objectives.Product Development: Oversee the development of new products and enhancements to existing products to meet the evolving demands of the local government market.Revenue Maximisation: Focus on maximising revenue through effective product management, including pricing strategies and identifying new market opportunities.Stakeholder Engagement: Collaborate with internal teams, local government clients, and external partners to deliver products that align with user requirements and regulatory standards.Market Analysis: Conduct market analysis to stay informed about industry trends, competitor activities, and regulatory changes that may impact the product portfolio.Financial Management: Manage the financial performance of the product portfolio, including budgeting, forecasting, and reporting.Service Delivery: Ensure high-quality service delivery options are available, collecting and distributing local authority revenue efficiently.

As a governor, I help oversee the management side of a school - strategy, policy, budgeting and staffing, with the primary aim to enable the school to run as effectively as possible. Working alongside senior leaders and supporting teachers to provide excellent education to children.Governors promote effective ways of teaching and learning when setting the school aims and policies. They do this together with the head teacher, who is responsible for the day-to-day management of the school.

Responsible for a range of process areas including the introduction of Consumer Duty requirements, all customer operational prioritisation, customer redress practice and processes.Leading a team of direct reports, I take responsibility for the reporting of Customer product operational reporting to both C-Level and boardResponsible to the scoping of new lending products including differing terms and a credit card proposition

Following a successful 2 years as a Product manager, I was promoted to Senior Product manager where I continue to bridge technical and business worlds with design solutions and then zoom out to lead and work with cross-functional, Agile teams, consisting of Engineering, Design, Marketing, Commercial and Finance to achieve the best customer outcomes exceeding their ID verification and Anti money laundering compliance needs.I'm responsible for leading product delivery from conception through to launch, with ownership of the full life cycle and am confident in making key implementation decisions. Simply speaking, I take user features and convert them into workable pieces and then take them across the finish line.My main responsibilities include creation and driving the vision, roadmap creation and delivery and goals for the products I manage, all of which support the overall product strategy.I contributes to the overall prioritisation of products, speaking to customers, taking feedback from the squad, priorities from Marketing and Commercial teams and being conscious of the overarching roadmap.I support the development of product strategy, go-to-market plans, positioning, messaging and all elements related to the business case.I work closely with UX and tech colleagues to ensure the highest quality products are built that customers love.I focus on creating AGILE product specifications, Features, Epics, and User/Job Stories, delivering projects, wireframes, and defining product rollout strategies.I review and interpret large bodies of qualitative and quantitative data on customer usage patterns to uncover new insights to drive new product improvements.

As a product manager, , I bridge technical and business worlds with design solutions and then zoom out to lead and work with cross-functional, Agile teams, consisting of Engineering, Design, Marketing, Commercial and Finance to achieve the best customer outcomes exceeding their ID verification and Anti money laundering compliance needs.I'm responsible for leading product delivery from conception through to launch, with ownership of the full life cycle and am confident in making key implementation decisions. Simply speaking, I take user features and convert them into workable pieces and then take them across the finish line.My main responsibilities include creation and driving the vision, roadmap creation and delivery and goals for the products I manage, all of which support the overall product strategy.I contributes to the overall prioritisation of products, speaking to customers, taking feedback from the squad, priorities from Marketing and Commercial teams and being conscious of the overarching roadmap. I support the development of product strategy, go-to-market plans, positioning, messaging and all elements related to the business case. I work closely with UX and tech colleagues to ensure the highest quality products are built that customers love. I focus on creating AGILE product specifications, Features, Epics, and User/Job Stories, delivering projects, wireframes, and defining product rollout strategies. I review and interpret large bodies of qualitative and quantitative data on customer usage patterns to uncover new insights to drive new product improvements.

Following the Tracesmart Merger with LexisNexis, I am now responsible for managing and sourcing strategic partnerships with LexisNexis for our AML, Tracing, Cleansing, PEP and Sanction screening and Adverse Media solutions.In addition, we can provide Knowledge Based Authentication (KBA) to provide a platform to ensure that you know that you are dealing with the correct person at the other end of the phone.

The business was established in 1999 by leading tracing specialists with a distinct vision to administer and deliver mass consumer intelligence solutions, quickly and efficiently. Now accepted as one the UK’s leading providers of data products and services, utilised by a wealth of organisations from SMEs to FTSE 100 listed companies throughout an ever-widening range of industries.As a sales consultant it is my role to introduce the wide product portfolio to the market and offer Tracing, Identification and cleansing solutions to various industries and customers.

Manage the relationships of a portfolio of businesses to ensure that their insurance coverage was sufficient for their needs, while also ensuring that the cost was not exhaustive.This job required me to conduct a variety of meeting both face to face, but also utilising email communications, telephone negotiations and web based connectivity.In addition, I was responsible for delivery against challenging growth targets on my P and L, as well as securing new additional business.Finally, I was responsible for training newer and junior members of staff as well as the training for all new products that were released. I was also a key consultant to development teams that needed to utilise my experience in the field to develop these new products