Head Of Proposition (Revenues And Benefits)
CurrentProviding Product directorship across Revenues and Benefits family of products.Oversight of expert services and innovative technology, transforming revenues and benefits processes for local authorities, helping to deliver a better citizen experience.maximising and distributing local authority revenue, applying benefits processing expertise to reduce fraud and ensure eligible claimants receive timely payments, whilst generating vital revenue for councils to invest in local services.Strategic Management: Develop and implement strategies for the product portfolio to ensure alignment with local government needs and Capita's business objectives.Product Development: Oversee the development of new products and enhancements to existing products to meet the evolving demands of the local government market.Revenue Maximisation: Focus on maximising revenue through effective product management, including pricing strategies and identifying new market opportunities.Stakeholder Engagement: Collaborate with internal teams, local government clients, and external partners to deliver products that align with user requirements and regulatory standards.Market Analysis: Conduct market analysis to stay informed about industry trends, competitor activities, and regulatory changes that may impact the product portfolio.Financial Management: Manage the financial performance of the product portfolio, including budgeting, forecasting, and reporting.Service Delivery: Ensure high-quality service delivery options are available, collecting and distributing local authority revenue efficiently.