Contemplect is a monthly newsletter devoted to understanding the design of the world around us, one thread at a time.

- Directed UX of large-scale projects and proposals for clients in health, global development, education, and libraries- Advocated for development and growth of UX team members- Coordinated with other senior leadership in Seattle office to foster a creative, collaborative, and growth-focused culture- Mentored colleagues in user-centered design principles and activities

Led design efforts for web applications used in support of research, teaching, learning, and collaboration across the University of Washington.• Managed team of five UX professionals, providing guidance, feedback, and training as needed. Mentored graphic design, UX, and linguistics graduate students.• Evaluated designs and prototypes through usability studies.• Developed personas and high-level workflow diagrams to understand problem space and focus design efforts of team.• Examined and established communication and work processes.• Initiated open design review sessions to provide heuristic evaluations and guidance on UCD processes across UW.

Designed and developed suite of web applications to support research, teaching, learning, and collaboration across the University of Washington. • Conducted user research through interviews, contextual inquiry, focus groups, and surveys to understand user goals, needs, workflows, frustrations, and mental models.• Created functional specifications through writing, wireframes, page-flow diagrams, mock-ups, and prototypes.• Enabled online grade management and submission by successfully delivering GradeBook. Unprecedented 91% of courses submitted grades on time in Winter 2010 quarter.• Worked with team to refine agile software development processes. • Developed HTML/CSS framework to create unified look across multiple web applications and improve code maintainability.• Redesigned LST public website to integrate content from multiple sites after departmental reorganization.• Improved communication and documentation by updating intranet from static HTML files to MediaWiki.

Created design strategy based on user-centered design methodologies that met project schedule and resources. Provided guidance on conducting usability studies with paper prototypes.

Collaborated remotely with designers, developers, business analysts, and subject matter experts from ten universities to design next generation student system.• Shortened time needed to deliver wireframes by lowering fidelity to scanned sketches.• Advised front-end developers on web application accessibility best practices.• Provided graphic design and HTML/CSS expertise.

Assisted UW faculty and staff with web publishing and in the use of the Catalyst Web Tools. Created example portfolios and websites using the Catalyst Tools to be used for marketing.