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Experienced Tech Operations and Client Services professional. Background includes extensive operations & business development experience in the technology sector. Previously founded and managed day-to-day operations of a successful commercial print brokerage. Operation merged with commercial print and direct mail operator after 5 years of sustained growth and profitability. Most recently managed operations & client services for Insequent, a SaaS digital marketing platform for local businesses. Currently managing all client services & operations for multiple business units of a B2B mobile applications & e-commerce platform developer.
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Client ServicesSalonhq May 2015 - PresentCleveland/Akron, Ohio AreaManage mobile app dev teams with Product Manager including offshore development teams in two locations (Ukraine & Pakistan). Experience in operating and managing development teams for multiple apps in multiple verticals in multiple offshore locations. Manage day-to-day communications with all clients. Manage performance testing and enhancements of apps including user troubleshooting & feedback. Platform expertise:AWSGithubApp CenterHockeyAppCircleCISentryJiraAtlassianSFDC -
Lead Project Manager - Mobile ApplicationsBevhq - A Stepladder Company Jan 2018 - PresentCleveland/Akron, Ohio AreaLead project manager at BevHQ. BevHQ is a b2b enterprise app in the beer, wine & spirits vertical. Working directly with the Product Manager and offshore development teams to meet and exceed client expectations and deliverables. Lead all client communications on app enhancements & ongoing development to meet goals.
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Lead Project Manager - Mobile ApplicationsSalonhqapp - A Stepladder Company May 2016 - PresentCleveland/Akron, Ohio AreaManage and implement business operations & marketing for this mobile application company. Responsible for distributor on-boarding, marketing functions and daily business operations. Working directly with Product Manager & offshore development teams to ensure project milestones and schedules are met. SalonHQ develops mobile business apps focused on the salon industry ecosystem.
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Director Of OperationsInsequent.Com - A Stepladder Company May 2015 - PresentCleveland/Akron, Ohio AreaDirect day-to-day business operations & responsible for the successful management of key accounts and strategic partnerships for the Insequent digital marketing platform. Tasked to identify & evaluate technology partners & acquisitions. Work with both internal and external development teams on all existing and new software products. Client programs consist of digital marketing and SAAS technology solutions. Management of clients & partners designed to maximize the value received from Insequent’s digital programs, partnerships and innovative technology solutions.
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Digital Marketing ConsultantNeo Digital Marketing Services Feb 2014 - Apr 2015Cleveland/Akron, Ohio AreaIndependent consultant working with local businesses to maximize new business leads from digital marketing resources including mobile, internet and in-app promotions. Successfully leveraged extensive experience in the digital marketing landscape to make cost-effective recommendations to local business owners seeking to grow their bottom line.
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Regional Manager - Digital Sales SpecialistThe Berry Company Apr 2013 - Jan 2014Cleveland/Akron, Ohio AreaSuccessfully transitioned 100's of businesses from traditional advertising programs to digital marketing solutions. Approximate total value of these annual budgets exceeded $1MM. -
Digital Marketing ConsultantReachlocal May 2011 - Apr 2013Cleveland/Akron, Ohio AreaReachLocal's (NASDAQ:RLOC) mission is to help small- and medium-sized businesses acquire, manage and retain customers online. ReachLocal offers a comprehensive suite of online marketing and reporting solutions, including search engine marketing, display advertising, remarketing, social media, and online marketing analytics, each targeted to the small- and medium-sized business market.ReachLocal delivers these solutions to small- and medium-sized businesses through a combination of its proprietary technology platform and its direct, "feet-on-the-street" sales force of Internet Marketing Consultants and select third party agencies and resellers. ReachLocal is headquartered in Woodland Hills, CA, with offices throughout North America and in Australia and the United Kingdom.SpecialtiesOnline Advertising, Internet Marketing Consultant, Advertising, Strategic and Tactical Business Planning, Social Media -
Regional Sales ManagerThe Goode Company Oct 2006 - Apr 2011San Francisco Bay AreaThe Good Company is a large regional direct mail and commercial print production facility. Responsible for sales of targeted marketing programs, web-to-print solutions & direct mail for major clients throughout the San Francisco Bay Area. Annual sales revenue exceeded $1MM.
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Owner/FounderParallel Productions Jan 2003 - Jan 2006San Francisco Bay AreaDirect marketing & print production management firm. Managed over $5MM in direct marketing & print revenue for major retailers and media publishers in the San Francisco Bay Area market. Programs included web-to-print solutions, newspaper insert, targeted delivery & large scale direct mail. Direct clients included the Hearst Corporation, FICO & LazBoy among other regional and national accounts.
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Director Of Business DevelopmentHttprint.Com Jan 1999 - Jan 2003San Francisco Bay AreaResponsible for development and management of major partnerships for this early stage SAAS and internet print procurement platform. Partners included other high growth internet properties and established businesses in advertising, media and related industries. Company raised over $30MM in venture capital and achieved international growth before being sold to investors.
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Production Manager - Client ServicesLandmark Productions Jan 1996 - Jan 1999San Francisco Bay AreaSold and managed large scale commercial print and direct marketing services. Client relationships developed & managed included international financial firms such as Citibank & Charles Schwab along with major national media publishers such as the Hearst Corporation and international advertising agencies such as Wunderman among many others. Annual sales revenues consistently exceeded $1MM.
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Frequently Asked Questions about Kevin M. Porter
What company does Kevin M. Porter work for?
Kevin M. Porter works for Salonhq
What is Kevin M. Porter's role at the current company?
Kevin M. Porter's current role is Client Services & Customer Sucess at SalonHQ.
What is Kevin M. Porter's email address?
Kevin M. Porter's email address is km****@****ail.com
What is Kevin M. Porter's direct phone number?
Kevin M. Porter's direct phone number is +170769*****
What schools did Kevin M. Porter attend?
Kevin M. Porter attended Umass Boston.
What skills is Kevin M. Porter known for?
Kevin M. Porter has skills like Sem, Online Marketing, Social Media Marketing, Seo, Digital Marketing, Email Marketing, Direct Marketing, Advertising, Lead Generation, Marketing, Business Development, Ppc.
Who are Kevin M. Porter's colleagues?
Kevin M. Porter's colleagues are Lin P..
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