Kevin Poux

Kevin Poux Email and Phone Number

Service Account Manager at Dell EMC @ Dell EMC
round rock, texas, united states
Kevin Poux's Location
Brooklyn, New York, United States, United States
Kevin Poux's Contact Details
About Kevin Poux

Proactive professional with strong general business acumen and an uncompromising focus on meeting client needs. Possess finely tuned service orientation and an inclination to build great rapport with customers. Excel in high intensity environments and situations, including crisis management.

Kevin Poux's Current Company Details
Dell EMC

Dell Emc

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Service Account Manager at Dell EMC
round rock, texas, united states
Website:
delltechnologies.com
Employees:
270292
Kevin Poux Work Experience Details
  • Dell Emc
    Service Account Manager
    Dell Emc 2017 - Present
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  • Kixify.Com
    Program Manager
    Kixify.Com 2015 - Present
    Greater New York City Area
    • Assist with server health management.• Utilize Jira Service Desk to create tickets and route them to appropriate developers during server overloads. • Design alert policies with New Relic and make effective use of Azure Application Insights for analytic purposes. • Work closely with the CTO during outages to ensure expedited issue resolution on the mobile app.
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  • Kixify.Com
    Customer Support/Marketing Associate
    Kixify.Com 2012 - 2016
    Greater New York City Area
    • Led support team for conflict resolution between sales (1,500 support tickets per month).• Assisted in the development of marketing strategies to attract top sellers from eBay’s marketplace. • Facilitated the training of new sellers, ensuring that they were conscious of the seller tools at their disposal.
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  • Kicksonfire.Com
    Social Media Manager
    Kicksonfire.Com 2013 - 2017
    Greater New York City Area
    • Collaborated with social media coordinators about publishing content.• Identified marketing opportunities across social media platforms including Facebook, Instagram, and Twitter.• Current Platforms: Facebook (1.3M Followers), Twitter (840K Followers), and Instagram (2.9M followers).
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  • Kicksonfire.Com
    Social Media Manager
    Kicksonfire.Com 2007 - 2012
    Greater New York City Area
    • Tailored the site-wide user experience by outlining pertinent content for news articles and featured content.• Identified gaps within the current catalog and relayed them to the writing staff.• Examined and applied taxonomy to newly created content. • Created and edited content on the site and mobile app.
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Kevin Poux Skills

Customer Service Social Media Marketing Marketing Social Media Microsoft Office E Commerce Sales Social Media Blogging Blogging Footwear Brand Development Brand Management Branding Advertising Public Relations Marketing Communications Social Networking Marketing Strategy Digital Media Digital Marketing Online Social Networking Online Advertising Trend Analysis Editing Facebook Microsoft Word Powerpoint Wordpress

Kevin Poux Education Details

Frequently Asked Questions about Kevin Poux

What company does Kevin Poux work for?

Kevin Poux works for Dell Emc

What is Kevin Poux's role at the current company?

Kevin Poux's current role is Service Account Manager at Dell EMC.

What is Kevin Poux's email address?

Kevin Poux's email address is ke****@****ail.com

What schools did Kevin Poux attend?

Kevin Poux attended City University Of New York City College, Brooklyn Technical High School.

What skills is Kevin Poux known for?

Kevin Poux has skills like Customer Service, Social Media Marketing, Marketing, Social Media, Microsoft Office, E Commerce, Sales, Social Media Blogging, Blogging, Footwear, Brand Development, Brand Management.

Who are Kevin Poux's colleagues?

Kevin Poux's colleagues are Joel Thomas, 邝朝炜, Jessie Carson, Russell Caruso, Monica Ramirez, Adam Woods, Minal Verma.

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