Kevin Rivera Email & Phone Number

Chantilly , Va, Us

Alamo AFCEA plans/executes monthly and annual events that promote professional development for those serving in the cyber operations/ defense, communications, computer, command, control, intelligence and electronic warfare disciplines.

Tokyo, Japan, Jp

Tokyo, Japan, Jp

Tokyo, Japan, Jp

• Collaborate across multiple departments to build and implement an MSP (Managed Service Provider) regional marketing and communications plan to support the regional sales goals/priorities including recruitment, enablement and up-selling.• Research and analyze MSP market opportunities and business drivers to optimize marketing strategy and campaign execution.• Responsible for executing a measurable go-to-market plan to recruit new partners including custom events, trade show participation, email campaigns, digital marketing programs, webinars and social media. • Update and manage the marketing calendar, prepare program marketing budgets, track spending, monitor progress and measure results of all regional MSP marketing campaigns and results.• Lead regular marketing reviews with cross-functional teams including actively preparing a dashboard/report of MSP marketing efforts and success outcomes.• Travel to trade shows, conferences, and other MSP events to meet with existing partners and prospect partners. Serving as THE voice for MSP channel.

Tokyo, Japan, Jp

Researching and identifying key points in an organization’s software architecture, establish business relationships, and making sales of strategic Trend Micro products. Learned cyber security through training and certifications to educated clients via scheduled meetings. Managed 100+ current customer contacts and leads for expired licenses for anti-malware, and managed call blitzes for company events. Lead collaborated seminars about creating cloud infrastructures about how to utilize costs, global compliance and governance, as well as in the meantime generating camaraderie with associates

Detroit, Mi, Us

Responsible for overseeing and making decisions on pending applications, meticulously documenting outcomes in the company database. Utilized platforms like Salesforce and collaborated with cross-functional teams for efficient application processing. Conducted thorough background checks through various vendors, including credit assessments from TransUnion and Equifax, ensuring the bank's security. Served as a knowledgeable resource for customer care inquiries, offering insights into banking regulations. Acted as a mediator for credit freeze and identity theft alerts, addressing customer concerns directly. Managed child support cases across multiple states and promptly handled Grand Jury Subpoenas within the financial institution.

New York, Ny, Us

Oversaw a portfolio of clients as a Manager on Duty and Relationship Banker at JP Morgan Chase. Initiated proactive interactions, both in-person and via phone, to enhance customer experiences. Streamlined customer access to accounts by promoting and establishing self-service solutions. Collaborated with specialized professionals, including Financial Advisors, Mortgage Bankers, and Business Relationship Managers, to address clients' unique financial needs. Ensured strict adherence to policies, procedures, and regulatory mandates within the banking domain.

College Station, Tx, Us

I assumed a leadership role in managing and coordinating usher teams to ensure the seamless execution of large-scale events. By overseeing gate setup, ticket validation, and guest seating, I upheld the highest standards of efficiency and customer service. My responsibilities extended to training and guiding ushers, fostering a welcoming environment through warm interactions, and resolving any guest concerns with professionalism. I facilitated the smooth flow of events while collaborating closely with management to guarantee a memorable and enjoyable experience for all attendees.

College Station, Tx, Us

As a stadium event usher, I played a crucial role in ensuring smooth and efficient guest experiences. I contributed to gate setup, orchestrating the organized entry of guests into the facility. With meticulous attention, I verified the authenticity and possession of tickets, passes, and credentials, while warmly welcoming each guest with a smile and appropriate greeting. My expertise extended to directing guests to their designated seats, leveraging a comprehensive understanding of assigned seating sections

Conroe, Tx, Us

In my role as an associate within the Small Business Administration (SBA) department at my former bank, I held a pivotal role in ensuring SBA loan files' adherence to regulatory standards. This encompassed meticulous checkbacks and tracking procedures to guarantee compliance with SBA regulations and deadlines. My proactive approach extended to liaising with insurance and title companies, along with customers, to secure necessary documents. Collaborating closely with loan closers and officers, I facilitated document acquisition, ranging from insurance to UCCs and Deeds of Trust. I spearheaded impactful initiatives, notably transitioning the department towards paperless operations and aiding in its expansion. My organizational prowess extended to cataloging SBA loan folders, digitally archiving loans using systems like Jack Henry and Synergy, and verifying compliance through systematic checks.

Conroe, Tx, Us

As a proficient bank teller, I efficiently managed various financial transactions with precision and professionalism. My responsibilities included verifying deposits for accuracy, assessing fund availability for check deposits, and adhering to regulatory requirements while processing savings withdrawals. I skillfully identified counterfeit currency, addressed customer inquiries regarding rates and account history, and expertly referred complex issues to appropriate departments. I facilitated currency exchanges, issued money orders and cashier's checks, while ensuring compliance with disclosure regulations. My meticulous attention extended to balancing drawers daily, processing cash advances, and contributing to a well-stocked teller station. I consistently followed bank policies and procedures, maintaining the highest standards of service and security.

Dayton, Oh, Us

In charge of orchestrating inventory for disaster recovery scenarios, I ensured swift asset allocation to clients facing business disruptions. Employing meticulous attention to detail, I meticulously tracked asset statuses and locations in our company database. Coordinating repairs for malfunctioning items, I managed the logistics from paperwork to delivery to our repair centers. Additionally, I executed comprehensive rotational tests on resources to guarantee their reliability for client use. During downtime, my team and I conducted exhaustive physical inventory audits to maintain accuracy and readiness.

Richfield, Minnesota, Us

As a dedicated Customer Specialist at Best Buy, I delivered exceptional service by understanding and fulfilling customers' technology and entertainment needs. Guiding them through product selection and providing insightful recommendations, I consistently aimed to create a personalized and satisfying shopping experience. Through effective communication and product knowledge, I contributed to fostering strong customer relationships while contributing to the overall success of the team.