Kevin P. Searcy Email and Phone Number
Kevin P. Searcy work email
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Kevin P. Searcy personal email
During my tenure at Revver as a Professional Services Specialist, I honed my skills in customer engagement and satisfaction, culminating in a pivotal role as Onboarding Manager & Product Expert. My commitment to empowering clients through effective training and sophisticated document management solutions has been a consistent thread in my professional journey.The collaboration with clients to streamline their processes using our software stands as a testament to my problem-solving acumen. My approach has always been to delve deep into the advanced features of our tools, ensuring a seamless integration for our clients and a robust foundation for their ongoing success.
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Product Support Specialist IiSmartsense By DigiEagle Mountain, Ut, Us
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Technical Support SpecialistJolt Oct 2024 - PresentLehi, Utah, United States• Provided technical support to customers via phone, live chat, and email, troubleshooting software and hardware issues for Jolt products.• Collaborated with cross-functional teams to relay and solve software and hardware issues, enhancing overall team acumen.• Acted as a technical resource to support department growth and success at Jolt. -
Adult Supervisor - RecessPony Express Elementary School Dec 2023 - PresentEagle Mountain, Utah, United States• Ensured student safety during morning playground supervision at Pony Express Elementary School.• Managed student behavior and interactions to create a positive and safe environment.• Collaborated with school staff to address any safety concerns and ensure a smooth start to the school day. -
UnemployedUnemployed At This Time Aug 2024 - Oct 2024 -
Onboarding Manager & Product ExpertRevver Jul 2024 - Aug 2024Lehi, Utah, United States• Onboarded customers at Revver, providing professional consultation on best practices to reduce onboarding time by 60%• Identified upsell opportunities and collaborated with Customer Success and Technical Services for customer success• Created 25+ help center articles to increase support ticket deflection by 10% -
Professional Services SpecialistRevver Oct 2018 - Jul 2024Lehi, Utah, United States• Implemented new customers with software, provided advanced feature training, and conducted data consultations to streamline document management.• Collaborated with cross-functional teams to enhance customer experience and drive software adoption.• Achieved a 20% increase in customer satisfaction scores through personalized training sessions and tailored data consultations.
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Technical Support RepresentativeEfilecabinet Feb 2018 - Oct 2018Lehi, Utah
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UnemployedUnemployed - Looking For Work In It & Online Services Dec 2017 - Feb 2018Greater Salt Lake City Area
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Desktop Support TechnicianTeksystems Jul 2017 - Dec 2017Draper, Utah• Provided desktop support for network connectivity, RSA, Ping-ID, and Yubikey Authentication at eBay.• Managed Active Directory, VPN Connectivity, and initiated/processed Incident Management tickets.• Ensured seamless operations and user satisfaction through efficient troubleshooting and problem resolution. -
Technical SupportUnisys Apr 2016 - Jul 2017Salt Lake City, Utah• Provided first-line technical support for hardware, systems, and applications, resolving common failures and escalating complex issues to higher levels of expertise.• Assisted internal and external customers with installation, operation, and customization of products.• Applied diagnostic techniques to identify problems and recommend solutions, ensuring customer satisfaction.• Developed strong communication and problem-solving skills in a fast-paced technical support environment. -
Fabric FinisherBeehive Clothing Feb 2014 - Apr 20163880 W 1820 S Salt Lake City, Ut 84104• Maintained fabric quality by operating machinery and following safety protocols at Beehive Clothing.• Met departmental production demands and provided input for process improvement.• Responded to supervisor feedback to ensure efficient workflow and high-quality output.
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Industrial Sewing OperatorBeehive Clothing Jan 2013 - Feb 20143880 W 1820 S Salt Lake City, Ut 84104• Operated sewing machines in a team environment at Beehive Clothing to meet piece rate goals.• Collaborated with team members to maintain quality standards and improve efficiency.• Counseled together as a team to enhance quality and productivity.
Kevin P. Searcy Skills
Kevin P. Searcy Education Details
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Information Technology -
Cyprus High SchoolGeneral Studies
Frequently Asked Questions about Kevin P. Searcy
What company does Kevin P. Searcy work for?
Kevin P. Searcy works for Smartsense By Digi
What is Kevin P. Searcy's role at the current company?
Kevin P. Searcy's current role is Product Support Specialist II.
What is Kevin P. Searcy's email address?
Kevin P. Searcy's email address is ks****@****net.com
What schools did Kevin P. Searcy attend?
Kevin P. Searcy attended Ensign College, Cyprus High School.
What are some of Kevin P. Searcy's interests?
Kevin P. Searcy has interest in Information Technology, Microsoft Office Suit, Gaming, Education, Literature, Science And Technology, Music, Arts And Culture, History, Operating Systems.
What skills is Kevin P. Searcy known for?
Kevin P. Searcy has skills like Customer Service, Microsoft Office, Microsoft Word, Leadership, Microsoft Excel, Teamwork, Windows 7, Team Building, Management, Team Leadership, Training, Windows.
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