Kevin Rinerson Email & Phone Number

Livermore, Ca, Us

Livermore, Ca

Network Technician responsible for planning and managing remote local area networks, providing technical support and planning associated with integrated network platforms, systems software and hardware.-Project Management: Act as lead on multiple technical projects. Manage project plan, scope, resources, milestones and timelines. Design and implement LANs and WANs. Install and upgrade new software on network servers. Install and configure servers, switches, routers, modems, wireless access points and VPN appliances.-Network Administration: Administer Microsoft Windows networks. Analyze network needs and contribute to design of network architecture, integration, and installation.-Operations: Analyze, test, and evaluate new hardware and software and make recommendations. Maintain LANs and WANs. Maintain network servers, including system backup. Analyze, monitor, and recommend computing resources, including disk space growth. Maintains all network equipment. Create technical and user documentation for network environment. Recommends policies on system use and services. Manages vendor relationships.-Support: Configure, install, and troubleshoot laptops, desktops, printers and monitors. Research and provide solutions to user problems. Provide end user support for installed applications in local and remote offices. Record and track support requests.

San Francisco Bay Area

Technical Support for Barracuda Spam & Virus Firewall. Help troubleshoot customer questions/issues they have with their Spam & Virus firewall.

Silicon Valley, Ca

Systems Administrator responsible for maintaining customer relations with our clients based in the San Francisco Bay Area. -Provide support for a number of different clients with a variety of different IT/Tech products (Mac/Windows/Linux/Citrix/Google Apps/Office 365/Cisco/Mikrotik)-Desktop Support services that is done both on site and remotely using Kaseya/AutoTask/Logmein Rescue management software. -Responsible for configuring and managing several networks including firewalls, routers, L2 switches and VPN equipment.-Experience with data cable runs in several of our SMB clients.Also involved in promoting and growing our small company using Social Media Marketing strategies, and striving to increase brand recognition.

Audited incoming packages to check for inconsistencies in address verification. Prepared reports for on-road managers. Researched and investigated root causes of package discrepancies caused by Preload operations from the previous day, and constructed a finalized report from the raw data. Input data into the dispatch system that tracks and controls all Apple products and other high value packages that come through the building. Maintained proper street and consignee information in address management system.

Worked closely with the marketing team on current and ongoing projects. Built strong relationships with distributors around the globe by keeping open and constant communication through email and phone. Effectively marketed serial transceiver products. Analyzed sales data to better understand future trends. Competitively priced products to maximize profit. Extensively used the company's internal system (Model N) to provide quotes to distributors. Manipulated complex data from a variety of sources into more readily understood summaries and graphs.

Bs: Business Administration, Management Information Systems

Activities and Societies: MIS Association

Education record