Kevin Michaud Email & Phone Number

Fort Mcmurray, Ab, Ca

Fort Mcmurray, Alberta, Canada

Fort Mcmurray, Alberta, Canada

- D3 Security Management Systems Ambassador and Trainer for Garda North at Syncrude.- Creation of training documents and provided training sessions.- Implementation of new processes and systems (upgrading assets, launch of new IT tools and systems, etc).- Review of Security Reports and Dispatches for quality and completeness. Make corrections or assign follow-ups as needed.- Distribute Security Reports to required Business Unit representatives, Labour Relations, Human Resources, etc.- Receive, review, and edit Near Loss Investigations/Loss Investigations (and supporting documents) for quality and completeness. Review with Site Manager prior to submission.- Manage Lodge Requests via the MyTravel/iLogistics web application during Turnaround periods.- Support and train workers involved in all facets of ID Station related operations and duties.- Assist with populating and maintaining scorecards and KPI spreadsheets.- Assist in the creation of new documentation, such as Site Post Orders, Safe Work Procedures, Training Guides.- Assist with scheduling, Planning training initiatives, team meetings, and Training matrix upkeep.- Stewarding numerous IT related requests (access, shared mailboxes, system/user issues, etc).- Participation in security/incident investigations, as needed.- Ensuring compliance with daily reporting expectations (i.e. daily staffing/deployment reports, shifts briefs, etc.).- Other duties as delegated by the Site Manager while also assisting Syncrude Corporate Security when requested.

Fort Mcmurray, Ab

- Assisted the Fleet Manager with operational duties and shared Duty Manager responsibilities.- Maintenance of a Fleet of (79) vehicles, along with supported valid registration and insurance.- Maintained and ordered wireless devices for the Branch, as well as submitted repair/replacement requests.- Built relationships with vendors and clients.- Created and implemented new methods to improve workflow to increase efficiencies and improve earnings.- Responded to client’s concerns/complaints, and/or suggestions, in a timely manner.- Review of invoices and provided payments in a timely manner.- Researched companies to serve as potential vendors.- Provided support to all oilsands sites relating to Fleet vehicles, maintenance, IT, documentation, compliance, and travel requests.- Collected and submitted monthly Fleet reports.- Performed Safety and Loss Prevention investigation tasks.

Fort Mcmurray

- Protection of People, Property, and Data.- Surveillance and reporting duties.- Customer service.- Office administrative skills and support.- Team Lead.- Supervisor duties for many special projects (Métis Festival, Ledcor Pipeline, Run for a Cure, Janvier…)- Professional and Courteous.- Certified RMWB By-law agent.- Employee Training.

Toronto, Canada Area

- Creation and Support of system IDs for over 3400 store employees across Canada for multiple systems.- Reviewed and provided coaching for all credits and adjustments submitted by our store employees pertaining to cable/internet transactions.- Successfully managed a credits and adjustment budget of $1.5 million.- Successfully managed a store supplies budget of $2 million and monitored store spending habits while remaining within or below budget.- Successfully managed business licenses for over 350 Corporate Retail stores across Canada.- Identified and eliminated unnecessary redundancies while initiating cost saving measures resulting in positive revenue streams.- Recommended and helped integrate several systems to increase efficiency and reduce unnecessary down time.- Worked alongside the training team to create a learning plan for our store employees based on my previous experiences as a store manager and store representative.- Created several processes outlining the duties of our department in an effort to provide clear and concise roles and responsibilities.

Ontario, Canada

- Promoted rapidly to Store Manager within 1st year of employment.- Successfully achieved assigned targets on a quarterly basis.- Provided leadership and created an employee recognition program within the store which resulted in positive engagement from the employees.- Successfully tested different merchandising methods to increase sales.- Successfully managed store shrinkage levels while maintaining a positive work environment.- Provided an exceptional customer experience with a level of service expected by all Rogers employees, all the while building the Rogers brand loyalty.- Hired and trained several employees and ensured their development within the company.