Kevin R. Mortensen Email & Phone Number

Penn Yan, Ny, Us

Penn Yan, Ny

Geneva, Ny

Responded to customer inquiries, providing support throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans, processing sales and returns using a cash register, tendering payment for customer purchases, and addressing customer complaints.

Painted Post, Ny

Provided general subscriber services for Dow Jones/Wall Street Journal customers. Assisted customers with new subscription setup, renewals, delivery, and general account maintenance.

Webster, Ny

Provided general customer service and technical support to Verizon Wireless customers. Assisting customers with their equipment, plan and feature inquiries to a first call resolution.

Penn Yan, Ny

Provided technical and billing customer support for a wireless internet service provider (Clear/Clearwire). Assisted customers with their technical and billing questions to a successful first call resolution.

Penn Yan, Ny

Guided both buyers and sellers through the entire real estate transaction process. Provided sellers with pricing, marketing and advertising advice to successfully sell their property. Assisted buyers in analyzing their needs and wants in a new home, vacation property or commercial investment. Worked closely with attorneys, home inspectors, mortgage lenders, and other Realtors to bring the clients transaction to a successful close. Started as an Associate Salesperson in 2004, earned Associate Brokers License in 2008.

Webster, Ny

Performed image quality assurance measurements on print and copy samples using various measurement tools and techniques, and rolled up the results into Microsoft Excel workbooks. Established a library of templates to be used for the summation and analysis of the measurement results. Created data sinks for a new measurement system. Created a customized Access Database for the storing of specialized measurement results. Updated the group web site using Microsoft FrontPage. Started as Senior Systems Key Operator in 2001, promoted to Image Quality Lab Technician in 2003.

Dundee, Ny

Developed accounting and inventory control applications. These applications included Finished Goods and Raw Materials Inventory and Accountability, Purchase Orders Analysis, and Personnel Time Cost Management. Also assisted with general accounting tasks.

Penn Yan, Ny

Filled and verified customer orders, and ensured that the cases were properly labeled and sealed for shipping. Maintained proper supply of product on shelves to fill customer orders. Received products when they arrived at warehouse ensuring product was stored in proper area for future use. Verified shipping method of filled orders to ensure shipment was being sent out with the proper carrier.

Rochester, Ny

Processed customer transactions, printed required reports, transmitted data to the central site, performed periodic backups, performed troubleshooting of operational Problems, and performed minor hardware maintenance.

Rochester, New York Area

Entered and verified student records during the conversion of their academic history to a new computer system. Also received formal training in the Natural Programming language.

Geneva, Ny

Performed daily data entry tasks and software installation and training for clients on a contract basis.

Canandaigua, Ny

Assisted students with computer operations. Performed minor troubleshooting of terminals and printers, and performed daily backups. Also assisted students with programming syntax.

Penn Yan, Ny

Entered customer invoices and payments, printed required reports, performed end-of-month and end-of-year processing, maintained periodic backups, and assisted with customer inquiries. Installed and maintained new hardware and software. Also provided training to coworkers to use the computer system. After leaving this job, continued to provide hardware, software, and training support.

Aas, Data Processing

Certificate, Data Processing

Diploma, Business And Data Processing