Kevin R. Smith

Kevin R. Smith Email and Phone Number

Accomplished IT Leader with Service Delivery & Project Management Maturity | Enabling Solutions and Teams Globally @ Cotiviti Healthcare
Kevin R. Smith's Location
Greater Philadelphia, United States, United States
Kevin R. Smith's Contact Details

Kevin R. Smith work email

Kevin R. Smith personal email

n/a
About Kevin R. Smith

Solutions oriented IT professional with global experience primarily in the pharmaceutical industry using demonstrated expertise in project management, solution delivery and IT performance measurement. Proven track record in organizing and launching new initiatives to build services, solutions and processes, leading teams to deliver products and services, and leveraging technologies to reduce risk and increase productivity. Recognized for the ability to coach and mentor at risk teams to align, thrive and deliver results.Specialties: Technology Business Management (TBM), Enterprise Performance Benchmarking, PMO, Project Management, Performance Management, Team Building, Leadership Development, ITIL Service Management, Process and Technology Strategy and Planning, Coaching and Mentoring

Kevin R. Smith's Current Company Details
Cotiviti Healthcare

Cotiviti Healthcare

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Accomplished IT Leader with Service Delivery & Project Management Maturity | Enabling Solutions and Teams Globally
Kevin R. Smith Work Experience Details
  • Cotiviti Healthcare
    Product Manager
    Cotiviti Healthcare Feb 2016 - Present
    South Jordan, Ut, Us
    Product Manager for new client implementations. Manage product roadmap, working with product directors and client account managers to develop Epic and Feature level requirements. Develop and execute on multi-year roadmaps with product management teams and IT. • Execute product management projects and administration. Provide product forecasting and prioritization while implementing new client and expansions to client services resulting in > 5 million in revenue.• Collaborate with analytics leadership, client service management, product engineering and other stakeholders to identify key product and/or solution gaps and prioritize the roadmap against market trends and client business needs.• Develop clear and compelling product requirements for new initiatives as well as existing product enhancements, including benefit hypothesis, acceptance criteria and operational impact.
  • Independent Music Professional
    Musician
    Independent Music Professional Mar 1983 - Present
    Session Drummer/Percussionist performing/recording with various artists and bands. Genres include:Jazz, Pop, Rock, R&B, CCM.
  • Accenture
    Associate Manager, Program, Project & Delivery Management
    Accenture Mar 2015 - Jan 2016
    Dublin 2, Ie
    Drive IT bench marking activities at Merck & Co on behalf of IT Leadership. Cultivate IT cost transparency through data-driven, fact-based research and reporting of IT financial performance, and promote a culture of IT cost transparency.
  • Merck
    Associate Director, It Planning And Innovation
    Merck Jan 2014 - Mar 2015
    Rahway, New Jersey, Us
    Working within the Office of the CIO; responsible for measuring alignment of IT investments that bring business and economic value to Merck through value transparency, bench marking, and investment value realization capabilities. Lead role in the implementation of a Technology Business Management (TBM)/Cost Transparency framework translating IT cost analytics into actionable plans showing costs in contexts that matter to stakeholders in the business. Responsible for leading the bench marking COE providing research and authorship to the IT Annual Report Bench Marking Book.
  • Merck
    Associate Director, Service Management
    Merck Jan 2009 - Jan 2014
    Rahway, New Jersey, Us
    Provided advisory services and strategic planning and leadership across collaboration and content management service areas in support of enterprise portfolio. Managed internal and external technical staff, developed performance objectives and conducted year end reviews. Manage various Service Management and Service Strategy & Innovation activities: Service Strategy/Roadmap Planning, Service Portfolio and Program Management, PMO Lead, Demand Planning, Service Risk Management, Resource Planning and Management.
  • Merck
    Team Leader, Collaboration & Content Management Engineering
    Merck 2007 - 2009
    Rahway, New Jersey, Us
    Responsible for leading a team of platform engineers in the development and implementation of collaboration tools across the enterprise. Managed Tier 2/3 support organization in Content Management and Collaboration Tools. Developed change management plan and executed the transition of operational processes/Support to off-shore managed service. • Provide governance for off-shore contract and manage on-shore and off-shore teams for application development and support.• Direct on-boarding new product support and service management.• Direct trend analysis across the portfolio of products to identify system enhancements related to problem, and application change management.
  • Merck
    Infrastructure Senior Analyst /Project Lead
    Merck 1997 - 2007
    Rahway, New Jersey, Us
    Manage multiple IT and business area teams to deliver complex business critical applications within Merck infrastructure worldwide. Implemented an ITIL aligned Change and Release Management Program. Managed desktop support teams to ensure compliance with service level agreements that met client needs.
  • General Accident Insurance Company (Now One Beacon)
    Technical Writer
    General Accident Insurance Company (Now One Beacon) 1994 - 1997
    Created, maintained, and edited user documentation and online help for insurance software.
  • Montgomery County District Attorney'S Office - Office Of County Detectives
    Investigator
    Montgomery County District Attorney'S Office - Office Of County Detectives 1988 - 1994
    Assisting detectives in gathering information necessary for various types of investigations, conducted background investigations on individuals, maintained intelligence database(s), subpoena service, witness transports. assisted with processing crime scenes, collection and processing of evidence. Conducted pretrial witness investigations

Kevin R. Smith Education Details

  • Stevens Institute Of Technology
    Stevens Institute Of Technology
    Information Managment
  • West Chester University Of Pennsylvania
    West Chester University Of Pennsylvania
    Criminal Justice/Music

Frequently Asked Questions about Kevin R. Smith

What company does Kevin R. Smith work for?

Kevin R. Smith works for Cotiviti Healthcare

What is Kevin R. Smith's role at the current company?

Kevin R. Smith's current role is Accomplished IT Leader with Service Delivery & Project Management Maturity | Enabling Solutions and Teams Globally.

What is Kevin R. Smith's email address?

Kevin R. Smith's email address is kr****@****ast.net

What schools did Kevin R. Smith attend?

Kevin R. Smith attended Stevens Institute Of Technology, West Chester University Of Pennsylvania.

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