Kevin Salaiz Email & Phone Number

Long Beach, Ca, Us

Long Beach, California

Loading, unloading and moving cargo in a port terminal environment. Jobs include but are not limited to Lashing aboard vessels, driving tractor trailers that carry 20-40ft containers, as well as executing various rail, dock and clerk operations at terminals in the Los Angeles and Long Beach Port complexes.

Los Angeles, California

Cypress

• Develop and maintain relationships with sales agents/brokers to renew existing business.• Conduct enrollment presentations for broker, client, and staff.• Promote sales of various products through education of product and pricing, evaluate/discuss client expectations and deliver recommendations to broker which products to market against competing products.• Conduct frequent onsite trainings via webinar or conference call; equip customers with relevant tools/resources necessary when reviewing the various product lines offered.• Deliver decisions impacting business and client interactions, use independent judgment with little or no supervision. Goal is to achieve profitable levels for the company.

Santa Ana, Ca

• Build, lead, and deliver effective training to sales support staff to sell national product offerings.• Work closely with leadership to build curriculum needs, schedule training, and identify opportunities to improve support in order to drive self-service.• Conduct coaching and development opportunities to call center staff.• Contribute to creating a format to identify training needs and implemented valuable tools/resources to ensure business objectives are continuously met.

Santa Ana, Ca

• Develop, coordinate, implement, deliver, and manage new hire curriculum for multiple local, national telesales, and vendor sites.• Work with Management, Supervisors, and Quality Analysts to ensure agents receive adequate training in order to meet/exceed sales goals set forth by the company.• Build and develop periodic “Check on Learning Exams” for staff with summary to supervisors to ensure agents were familiar with all product lines, systems, tools and resources in order to successfully sell.

Cypress, Ca

• Manage day-to-day support of the Account Executive and client directly. Daily workload consists of Account Executive communicating various client needs that include: resolution of escalated service issues, eligibility file uploads, consultant follow up and preparation for delivery of enrollment presentations.• Attend monthly sales/staff presentations to receive necessary product updates, management communications, changes within the industry, and client specific updates.• Actively participate in sales renewal negotiations with Account Executives.• Work collaboratively with external vendors to conduct health fairs, open dialogue sessions, and benefit related presentations for client and employees.

Associate Of Arts, Biblical Studies

Activities and Societies: Licensed Life Agent through CA Department of Insurance Active Coach and Board Member for Long Beach Pop Warner.

High School Diploma