Kevin Bolin Email & Phone Number

Sterling, Va, Us

Mclean, Virginia, Us

-Serve as the subject matter expert for commission and sales incentives for the Compensation Team and act as the primary liaison between Compensation and Sales team members & leadership.-Assist Compensation & Operations leadership with the creating and updating Sunrise's starting wages and hiring pay ranges for frontline team members.-Maintain Sunrise's pay range dashboards and merit templates.-Assist in the calculation, processing, and reconciliation of all Sunrise short-term and long-term incentive bonuses.-Perform regular audits to ensure compliance with both US & Canada minimum wages, pay transparency laws, & Sunrise's own starting wages and notify & follow-up with communities & departments that are non-compliant-Serve as chief administrator of Sunrise's anniversary recognition program-Assist with administration of Sunrise's employee and resident referral programs-Conduct analyses to assist Operations Leadership's decision making-Collaborate with Compensation, Operations, & Executive Leadership on creating and updating Sunrise's incentive plans.-Assist with creating and updating company job descriptions-Provide assistance to other departments as requested

Herndon, Va, Us

-Recorded, submited and posted A/P and A/R invoices from clients into their accounting system within a few hours of receiving them.-Aided in reconciling general ledger (GL) accounts for client's on a monthly basis in accordance with client's closing timeline.-Updated vendor and customer organization profiles in client system(s) as requested.-Expeditiously reconciled client bank accounts every month in accordance with client's closing timeline.-Pulled and saved finalized client's financial statements after completing the month end close.-Assisted Staff Accountants, Consultants and other members of the WJ Team with projects and tasks as requested.-Completed other duties and projects as assigned and/or requested.

Dulles, Va, Us

-Generated over 70 new sale, upsale, & service proposals per month to the various sales teams using in-house tools.-Set up new customer accounts within 2 hours of receiving the signed subscription form.-Expeditiously created and processed 80-100 supplementary license order forms to requesting customers each month.-Updated the sales metrics and bonus report on a daily basis and provided regular updates and commentary on these reports to the executive leadership team.-Solely managed Unanet's fixed asset records by recording all fixed asset purchases and disposals on a monthly basis.-Reconciled both of Unanet's bank accounts within 10 days of the end of the previous month.-Aided in the month end close by recording depreciation, adjusting misc. expenses, and recording missing payments.-Served as the primary liaison between the Finance Department and the Revenue Acquisition teams.-Reviewed, finalized, and sent over 200 invoices for consulting services and over 100 for subscription billings on a monthly basis. -Regularly sent collection notices to customers and actively worked with them to resolve any outstanding A/R balances.-Frequently assisted the A/R team by receiving, verifying and processing customer payments on a daily basis.-Aided in maintaining customer records by ensuring all customer information we have on file is up to date and correct.-Provided assistance and support to Unanet's other teams as needed or requested.

Dulles, Va, Us

-Utilized outstanding interpersonal and customer service skills to welcome employees and guests to the Unanet office and made them feel welcome.-Served as the main phone switchboard for the office by screening and directing all incoming calls.-Actively assisted employees with booking their travel arrangements that met or exceeded expectations whilst staying within budgetary guidelines. -Aided the Finance team with reconciling expenses incurred to the company AMEX card on a weekly basis.-Provided further aid to the Finance team by regularly assisting with A/P, A/R, and invoicing.-Frequently ordered catering for various office events and ensured that all orders exceeded expectations whilst staying within budgetary limits.-Proactively monitored supply inventories and ordered replenishment as stock got low.-Researched and negotiated with vendors to help reduce costs and increase purchasing options.-Gave substantial logistical assistance to the organization and execution of the 2016 Unanet Champion's Conference in Tysons, VA.-Planned, organized and executed the 2016 All-Hands Meeting & Company Picnic.-Single-handedly planned, organized, and executed a mini-conference for all U.S. West Unanet employees in December 2016.-Performed other duties and assisted other departments as assigned or requested.

Brentwood, Tn, Us

-Assited customers with their purchasing decisions by providing outstanding customer service and demonstrating product knowledge and value.-Built rapport with customers to improve shopping experience and customer loyalty.-Completed customer product returns and exchanges following guidelines to prevent loss.-Promptly resolved customer issues and complaints by actively listening and exercising sound judgment in finding solutions.-Conducted regular training exercises with store associates on how to successfully perform their duties and efficiently conduct store operations.-Served as the store’s merchandise manager by receiving and processing weekly merchandise shipments.-Aided in conducting the store’s annual inventory audit.-Maintained the store’s E-commerce and special order systems by regularly verifying customer pickups and purging aged unclaimed orders.-Personally ensured customers were notified that their E-commerce orders have arrived within 4 hours of order arrival.-Counted and verified the nightly cash deposits before taking to bank.-Performed nightly audits of the store’s daily sales to verify accuracy and reduce loss and fraud.-Continuously submitted sale and product feedback from customers in an effort to improve sales, product quality, selection, and inventory turnover.-Analyzed customer behavior and key sales metrics on a regular basis to try and provide additional levels of feedback to senior management to improve sales and marketing drives.-Named Employee of the Month in January 2014, August 2014, and August 2015 for excellence in customer service, adaptability, and exceeding personal goals.-Named the Employee of the District for Q3 2015 for providing exemplary customer service, being reliable and adaptable, showcasing initiative, and for being a devoted employee.

South Deerfield, Ma, Us

-Engaged with customers to uncover product needs and showcase products that best fit said needs. -Entered customer information into company database for marketing and demographic purposes.-Ensured customer returns were completed according to guidelines to prevent fraud and loss.-Provided extensive training and coaching to employees on how to successfully perform daily store operations and to exceed both personal and store sales goals.-Provided occasional assistance and training to other stores within the district, both in person, over the phone and through e-mail.-Delegated operational and sales tasks to other store associates to ensure that the store operates efficiently.-Collaborated with other members of team to create and implement grassroots marketing campaigns that increased store traffic and sales volume by 5-8% from 2010 to 2013.-Collaborated with other team members and visual manager to help create original merchandise displays to generate additional sales and/or highlight specific product lines.-Frequently solicited, compiled and submitted customer feedback to corporate level management to improve product selection.-Analyze customer behavior and key sales metrics to establish trends and provide additional levels of feedback to senior level management to improve sales.-Conducted nightly sales reconciliations and weekly audits to verify accuracy, reduce loss and prevent fraud.-Received and processed store’s bi-weekly shipments and reported any discrepancies and/or damages found.-Prevented waste by maintaining store’s supply inventory and ordering from vendor network when necessary.-Aided in conducting the store’s annual inventory audit by physically counting merchandise and filing variance reports as needed.-Drafted store’s preliminary work schedules before submitting to store manager for final revisions and approval.-Provided managerial assistance and training to other local stores as requested.

Bachelor Of Arts (Ba), Russian Studies

Associate Of Science (As), Business Administration And Management, General