Kevin Yang Email & Phone Number

Surrey, British Columbia, Canada

• Allocate office spaces for program staff• Budget for site-specific expenses • Conduct mock drills and work with HSST to create a safe working environment• Manage and purchase office and janitorial supplies

Vancouver, British Columbia, Canada

• Monitor building maintenance, janitorial services, and conduct site inspections• Program and maintain phone system and voicemail system• Process and code purchase orders and invoices on Beanworks.• Manage keys, fobs and access cards of various sites, and provide alarm training to staff• Contact trades and building maintenance people, building managers, and/or other tenants of the buildings under the supervision of operations manager• Set up tables, booths and other promotional materials at private and public events.• Perform backup duties for operations manager and network administrator as needed

Remote

• Provide customer service and technical support for Fortnite in English and ChineseMandarin• Monitor Fortnite support ticket queue and resolve an average of 520 inquiries per week• Investigate family fraud cases and unauthorized purchases on players’ accounts• Translate public help center articles and internal macros from English to ChineseMandarin

Surrey, British Columbia, Canada

• Provide quotation for customers• Communicate with customers through phone and email• Process outbound purchase orders for Printed Circuit Boards and Stencils• Receive and process customer purchase orders and send out invoices • Receive incoming parts from suppliers and customers

Surrey, British Columbia, Canada

• Process paperwork for cross border shipments• Answer phone calls and assist clients• Scan and index various documents• Bill and correct bill of ladings• Document loading reports

Applied Database Administration And Design, Associate Certificate

Bachelor Of Arts (B.A.), Interactive Arts And Technology