Kevin Sicner is a Coach and Ambassador at CHOW - Culinary Hospitality Outreach & Wellness. He possess expertise in hospitality management, hospitality industry, hotel management, operations management, customer service and 29 more skills. He is proficient in Spanish. Colleagues describe him as "As the department manager opening the largest JW Marriott in North America, I had the opportunity to have Kevin as my right hand man. Opening the largest JW Marriott, meant recruiting, selecting and managing a team of 70 including associates, supervisors and managers. Our strategy was to put "aces in place" and one of Kevin's ace was his ability to connect with people, find talent and support their growth. I would say he was my go-to manager for everything related to employee relations including recruiting, talent development, and developing property-specific training materials. In addition, I depended on him regularly to lead the charge in the evenings, fielding guest escalations, problem solving, multi-tasking and even checking in on supporting departments. Our goals were not only to make sure the guest was taken care of by our teammates were as well or we could never achieve our goal to be "THE BEST!" I would gladly have Kevin's strengths for organization, communication, relationship, talent, process development and many more, by my side in any adventure!" and "If I had to sim Kevin up in one word, that word would be amazing. Kevin and I worked together for 2+ years. Even though we were in different teams, I worked in Accounting and he worked in Operations, he and I worked together almost daily. I came to Kevin for help with Sales Orders, shipping information, customer information, and other requests necessary to fulfill orders and invoice. Kevin is very thorough in his assignments and is a great team player. Kevin is very reliable and has great soft skills. Kevin always offered to understand the issue at hand to be able to ensure he knew each process in order to be able to better help in the future or to come up with solutions that would resolve the root problem. Throughout my time working with Kevin, I never heard a complaint but rather he always offered a solution to the problem."