Kevin Smith Email & Phone Number

Toronto, Canada Area

Toronto, Canada Area

- Assisted the sales team with various sales tasks including providing customers with new rate quotations; updating existing rates and service contracts, and amending unrated bookings.- Provided exceptional customer service by answering customer inquiries related to rates or service offerings.- Increased the department’s efficiency by providing prompt responses for customer requests.- Completed additional tasks as assigned by the sales department.

Mississauga, Canada

- Led the successful execution of community outreach events throughout the city including the Bread and Honey Festival, Polish Day Cultural Event, Menkes Tenant BBQ, Ontario Summer Games etc.- Responsible for community event preparation activities including event registration, staffing schedules, equipment needs, information and promotional materials, preparing event plans and event summary debrief reports- Provided input and assisted with youth specific marketing and outreach activities and other community outreach undertakings- Chaired various weekly Outreach team update meetings and lead assigned team tasks- Increased customer engagement by increasing MiWay eNews subscriptions

Toronto, Ontario

- Primary customer service contact for all inquiries and payments relating to violations received by patrons from GO Transit while using the transit system.- Responsible for taking phone calls and responding to email correspondence.- Responsible for daily data entry and filing of violations, warnings and Provincial Offences.- Assigned specific projects including: preparing a statistical report for all GO Transit bus and rail stations facilities, preparing the department coordinator manual, sorting and re-organizing all parking tickets, and reporting department statistics.

Mississauga, Ontario

- Prepared individualized lesson plans catered to students’ needs and deficiencies in mathematics.- Assisted students with homework and test preparation.- Created various strategies to help improve students’ mathematical proficiency.

Ontario, Canada

- Explored incidents of toll evasion under the direct supervision of the Manager of Police Services and the team leader of Traffic Enforcement.- Investigated, created and billed occurrences of toll evasion and enforced the Highway 407 Traffic Act.- Compiled personal and vehicle information to send out invoices.- Interacted with OPP officers and MTO personnel in order to intercept and stop toll evasion.- Assisted colleagues with customer negotiations.

Mississauga, Ontario

- Promoted and sold merchandise while ensuring customer satisfaction.- Provided excellent customer service by locating clothing items, assisting with sizing, checking for merchandise availability, and responding to customer questions and concerns.- Assisted the store management in completing the daily sales generation and operational functions of the store.

Mississauga, Ontario

Mississauga, Ontario

Mississauga, Ontario

Bachelor'S Degree, Honours Specialization In Criminology

Activities and Societies: Member of Western Pre-Law Society; Member of CIAO Western; Volunteer for Western's Fall and Spring Open House.

Diploma, Business Marketing