Kevin Stiehl Email and Phone Number
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Accomplished Business Executive with experience directing operations, new business development, sales/marketing, and technology integration projects for start up and growth organizations in extremely competitive markets. Proven success identifying new market opportuntities for multi-billion dollar organizations. Effectively utilized entreprenurial mindset and visionary skills to consistently increase revenue while simultaneously implementing productivity and quality intitiatives to reduce cost, resulting in improved bottom line performance.Looking for a company that will provide me with the ability to leverage my diverse financial, operations, and sales experience while providing new opportunitities for growth.Specialties: Stategic & Tactical Planning, Continuous Improvement, Strategic Client Alliance, Start-up/Turnaround, Business Planning, Performance Reengineering, Project Management, Multi-Site Operations, Quality Control & Regulatory Compliance, Operations / General Management, P&L Management, Organizaitonal & Staff Development, Acquisitions / Joint Ventures, Product Management, C Level Sales & Business Development.
Retired
View- Website:
- visio247.fi
- Employees:
- 182
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RetiredRetired Jun 2018 - Present
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Billing ManagerEnterprise Rent-A-Car 2013 - PresentGreater St. Louis AreaManaged five Account Coordinators and the billing, collection, customer service and payment processing functions for the GSA (General Services Administration) account. Standardized billing procedures and reduced credit losses by 50% to $375,000. -
Information Management RepresentativeEnterprise Rent-A-Car 2011 - 2013Greater St. Louis AreaResponsible for analyzing contractual information and determining the correct course of action for new and renewal corporate customers and then entering that information into Acct. Maintenance, Odyssey, Ralph and ECARS accurately, to ensure problem free rental transactions. ●Achieved accuracy scores of 97%, exceeding the departmental goal 96%. ●Volunteered and successfully trained three new employees.
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Reservation Sales RepresentativeEnterprise Rent-A-Car 2009 - 2011Greater St. Louis AreaAs a member of Retail Reservation Team Kilkenny, I handled inbound calls from across the US and Canada, assisting customers with reservation sales and various customer inquiries for Enterprise, National and Alamo customers. To be successful it was necessary in this role, it was necessary analytical, customer focused, and detail oriented. ●Demonstrated superior customer service skills and achieved SQI scores in excess of 85% across all brands.
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PresidentAffiliated Mortgage Solutions, Llc 2004 - 2009Launched company to provide prime and sub-prime residential and commercial mortgages to rural communities. Full P & L responsibility for every aspect of the business – vision, strategic planning and direction, finance, business development, sales and marketing, technology, product launch, customer relations, site selection, and compliance. Developed strong, sustainable revenue streams from traditional (realtors, builders), non-traditional (internet leads and signature / notary services) sources. Recruited, trained, and developed a high performance staff of eight in two remote locations.● Created a market driven organization that increased sales from concept to $32.8MM two years despite intense competition from regional lenders and marketplace deterioration.
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Regional Sales ManagerWells Fargo 2002 - 2004Hired as Branch Sales Manager. Took over an underperforming office. suffering from serious customer service issues and lack of new loan originations / productivity. Energized the branch by introducing performance standards and developing innovative marketing solutions for 15 mortgage consultants. ● Improved employee satisfaction scores from 26% in 2002 to 89% in 2003 by providing daily performance feedback.● Grew new loan origination volume 38% from $84MM to $116MM in 2003 exceeding plan by $4.5MM.● Promoted to Regional Sales Manager and expanded the region by opening branch offices in Hannibal, MO and Quincy, IL, adding $19 MM in sales volume.● Trained sales staff to utilize the “consultative” sales approach when analyzing the customers financial situation and improved customer satisfaction scores by 39%. -
Director Of OperationsCiticorp Mortgage 2001 - 2002Directed the processing, underwriting and closing functions to support the Branch Retail Group of this nationwide mortgage lender. Forged and solidified partnerships with the sales organization by implementing improved quality, productivity, and service standards throughout the organization to address constantly changing demands of the marketplace. Mentored and provided leadership to 9 managers, and 110+ associates.● Cut business development costs by 40% by prioritizing, delaying or canceling projects.● Restructured departments, reduced staffing by 18%, improved productivity by 38% while reducing operational expenses by $3.1MM and reduced application to close window by 25% from 60 to 45 days. -
Director Of Business DevelopmentZc Sterling 2000 - 2001Company provides outsourcing services and technology solutions for the mortgage industry. Managed the full product lifecycle, which includes strategy generation, business plan development, project planning, project management, and market development to support the Hazard Insurance Outsourcing and Never Say No businesses. Simultaneously lead a group of ten, decentralized financial analysts supporting all aspects of the business including daily reporting, forecasting, and budget preparation. -
Business Group ManagerGe Capital 1997 - 1999Promoted and assumed full management responsibility for all consumer and commercial collection functions that supported the $5.5B Home Depot credit card portfolio. Recruit, train, and lead a staff of 230+ through 12 direct reports in multiple locations. -
Commercial Business ManagerGe Capital 1995 - 1997Provided leadership to a team of six managers and 120 associates that provided customer service, credit, collection, payment processing and billing services to our client.
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Operations ManagerCitigroup 1985 - 1995Managed credit, collection, customer service, and payment processing operations for the automobile, mobile home, first and second mortgages and consumer lending and credit card businesses. Also compliance manager, business analyst and senior business analyst. Project manager for credit (ACAPS), customer service and collection (CACS) systems, autodialer (Davox, Melita, TBS) and IVR integration initiatives.
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Credit/Collection SupervisorGmac 1981 - 1985Management trainee in the credit, collections, and dealership relationship management groups. Conducted dealer floorplan audits. Promoted to credit supervisor and collection supervisor.
Kevin Stiehl Skills
Kevin Stiehl Education Details
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Human Resource Management -
Project Management -
Cleveland High School
Frequently Asked Questions about Kevin Stiehl
What company does Kevin Stiehl work for?
Kevin Stiehl works for Retired
What is Kevin Stiehl's role at the current company?
Kevin Stiehl's current role is Billing Manager at Enterprise Rent-A-Car.
What is Kevin Stiehl's email address?
Kevin Stiehl's email address is ke****@****ect.com
What is Kevin Stiehl's direct phone number?
Kevin Stiehl's direct phone number is +131439*****
What schools did Kevin Stiehl attend?
Kevin Stiehl attended Missouri State University, Washington University In St. Louis, Cleveland High School.
What are some of Kevin Stiehl's interests?
Kevin Stiehl has interest in Family, Fitness, Sports, Food, Friends, Genealogy.
What skills is Kevin Stiehl known for?
Kevin Stiehl has skills like Business Development, Business Planning, Leadership, Strategy, Operations Management, P&l Management, Product Management, Crm, Management, Project Management, Business Process Re Engineering, Acquisitions.
Who are Kevin Stiehl's colleagues?
Kevin Stiehl's colleagues are Mike Moon, Alun Evans, James Swartz, Joel Schuler, Brendon Fassett, Juan Garcia, Roger Gallagher.
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