- Intranet product management and community management of employee experience platform (powered by LumApps).- Content management, navigation design, reviewing and tagging content.- Conduct site content audits and make recommendations for improving user experience.- Promote and maintain community engagement on the intranet. - Support content authors and community managers, offer strategic advice on how best to use the platform, how to design effective pages using available widgets, and how to drive adoption of their content and communities.- Research, test and understand new product features.- Partner with vendor on product strategy, evolution, provide product feedback.

- Volunteer DJ and Marketing Director for non-profit, listener-supported community radio station.

- Practicing artist for over 25 years, consistently creating, exhibiting and selling my art: painting, photography, screen printing, mixed media, drawing and digital media.- Work in various private and corporate collections in Illinois, New York, Washington, D.C., Minnesota, Colorado, Seattle, WA, Virginia, and Barcelona, Spain. Main artwork themes: cityscapes, architecture, water tanks and abstract aerial landscapes.- Experience working with art consultants on reproduction projects, art licensing and developing custom artwork for clients.- Visual art experience which combines planning, design principles, composition, color theory and creative problem-solving skills to complete projects. - Design and management of my artist website, swallowstudios.com, since 2000.SEO-optimized my website with Google Analytics and implemented MailChimp email marketing program for sending periodic newsletters.- CAB Marketing & Planning Committee: created email newsletters, wrote press releases and social media posts, updated website, and booked food trucks for events.- Studio located in the Cornelia Arts Building since 2006. More information at: http://www.swallowstudios.com/about-2/studio-info/

- Advisor for non-profit organization and provided start-up direction. - Creative direction for branding, website, marketing, social media and videos.- Developed and implemented business communications and content marketing plan.- Created mobile app for conference using proprietary mobile app design/content tool.- Co-managed successful Kickstarter 30-day fundraising campaign generating over $7,500 in contributions. Provided assistance in backer communications and fulfillment.- Shot photographs and wrote content for website, blog, email newsletters, and social media.- Edited and distributed press releases. - Assisted with conference planning and developed sponsorship opportunities for conference attended by 200 people each year (2012 and 2013).http://www.chicagowritersconference.org

- Custom front-end web design and content management using Wordpress and Squarespace content management systems (CMS).- Created website navigation and content categories using CMS.- Published content to websites, blogs, and email newsletters using CMS production tools.- Formatted images and text for web pages, blogs and email newsletters using Photoshop and other image management software.- Proofread content, wrote/edited copy and created image galleries.- Integrated blog posts, audio clips, videos and social media using plugins and shortcodes.- Created mobile apps using proprietary mobile app design/content tool.- Used Google Analytics and MailChimp reporting tools to analyze website and email traffic.- Managed maintenance of daily and weekly website content updates.

- Supervised development of clients’ email campaigns and web offers to ensure both internal and external objectives were achieved.- Oversaw production workflow and day-to-day activities of three designers and two editors.- Reviewed and evaluated content (graphics and copy) for top accounts and presented ideas for campaign improvement and testing to strategy, sales and clients.- Provided strategic creative direction based on client goals, offer and business objectives.- Wrote creative briefs and content strategy for custom creative and content development.- Generated documentation for campaign creative specs, creative development criteria, creative brief, subject line strategy, new email templates, production outline and internal work orders.- Managed special projects and internal marketing initiatives as it relates to production.

- Oversaw productivity and performance of campaign production and ensured overall quality and accuracy of work. - Prioritized campaigns based on mail queue availability, business needs and launch date.- Reviewed campaign set-up and proofread content for email campaigns and web offers. - Addressed production questions, campaign set-up and troubleshooted technical issues.- Communicated effectively with client services, editors, designers, sales, strategy, clients, finance and other internal teams to ensure timely launch of campaigns.- Evaluated email campaigns and landing pages and presented ideas for improvement.- Identified improvements for CMS that were implemented for improving functionality.- Developed new insertion order production process and work order flow.

- Managed development and production of email newsletters, website products, digital advertising campaigns and email marketing programs.- Collaborated with clients, sales, editors, designers, QA testers and targeting teams to make sure that projects were delivered and executed according to quality standards.- Managed client schedules and campaign budgets according to project specifications.- Contributed ideas to Production Dashboard project to improve team’s production tools.- Managed ongoing production of the MyPoints Credit Card email and web campaigns.- Produced and project-managed new website products by working with clients, business manager, IT and Web Production team.- Worked with clients, internal team members, and external partners to gather media assets for ongoing web production and email newsletters.- Created and targeted web offers to MyPoints members by utilizing affiliate marketing vendors (Google/Performics, Commission Junction and Linkshare).- Migrated 200 merchants to new system and managed execution of web offers.