Kevin Boggs Email and Phone Number

• Implemented and streamlined data-driven product visions and strategies through stakeholder engagement, competitive analysis, customer insights, and KPI identification.• Orchestrated organizational alignment with product roadmaps using OKRs as actionable success metrics and oversaw product budgets by ensuring optimal resource allocation for development, marketing, and user acquisition.• Constructed prototypes and POCs leveraged during product discovery improving product-market fit.

• Recruited as the 1st PM to lead a 10+ person cross-functional product team driving continuous product discovery and roadmap delivery of a design data ingestion wizard, a component management interface, production planning and management interfaces, and customer dashboards that helped grow annual revenue by 475%.• Improved 30-day conversion rate by 84% and median conversion time by 92% by implementing Product-led Growth (PLG) strategies, including in-app messaging and email automation to drive user engagement.• Founded and led an advisory board of 5+ reference customers for continuous product enhancement improving customer effort scores (CES) by 75%.

• Managed a team of 2+ direct reports across product offerings including a network security platform, a threat intelligence platform, an identity management application, a contract management system, a learning management system, and a compliance management system growing market share by 300%.• Generated a 177% increase in Quarter-over-Quarter revenue by leading sales operations and developing a sales playbook for each target customer segment including product value propositions, use cases, competitive advantages, demo guides, and FAQs.• Accelerated development velocity by 150% by leading 30+ developers across 3+ teams through all Agile ceremonies.

• Reduced audit time by 25% by introducing standardized templates for audits of Jira Server environments.

• Decreased ticket resolution time by 32% by analyzing 500+ customer interactions to create a new support triage playbook.

• Reduced support tickets by 30% and improved customer effort scores (CES) by 20% by leading a 16+ person cross-functional team through a $330K corporate communications software enhancement program.• Decreased company code setup time by 75% by leading a 5+ member cross-functional team to standardize 3+ templates.

• Reduced monthly network operations expenses by $115K by strategically migrating existing on-prem solutions to the cloud.• Decreased monthly collaboration operations expenses by $7.5K by developing a custom XML digital signage application to replace the existing subscription service solution.