Research local rental rates, adjust unit rates accordingly. Create advertisements and market on social media platforms. Update lease agreements for compliance with current Landlord and tenant laws. Assess current and future maintenance and repair needs. Establish, maintain a budget and perform bookkeeping. Administer vendor management, including negotiating contracts, and monitoring vendor performance. Address customer needs and facilitate ongoing positive customer relationships.

Led team in the creation of a not-for-profit national book club for Catholic Elementary Schools. Conducted market analysis, created and implemented marketing, and sales strategies. Coached team on establishing customer relationships, performed direct sales and led promotional events. Created and implemented fundraising programs that supported the school's educational efforts. Administered vendor management. Enrolled over 1200 members within 2 years of launch.

Created group purchasing organization to reduce the operational costs of non-profit churches, schools, and charities. Created and implemented a strategic business plan. Created marketing material and website. Performed direct sales, networking, and led promotional events. Managed company budget and bookkeeping. Administered vendor management. Created a fundraising program that provided financial assistance to members. Enrolled over 60 institutions within the first year of launch.

Directed vendor management program. Coached and mentored team that administered the vendor management program that supported the property & casualty claim services. Audited vendor performance in compliance with customer service level agreements, and billing. Performed team-building activities to resolve conflicts between the vendor management team, vendors, and claim department to assure customer service excellence. Pursued recovery of nonperformance fines.

Managed the national property and casualty claim service program for the Academic & Charitable organizations of the Catholic Church. Administered vendor management program including establishing best practices requirements and auditing vendor compliance. Created and implemented Hurricane Katrina Catastrophe Strategy. Led large loss negotiations and conflict resolution sessions. Coached and mentored my catastrophe team to conclude over 600 Hurricane Katrina claims within 2 years. Achieved 96%… Show more Managed the national property and casualty claim service program for the Academic & Charitable organizations of the Catholic Church. Administered vendor management program including establishing best practices requirements and auditing vendor compliance. Created and implemented Hurricane Katrina Catastrophe Strategy. Led large loss negotiations and conflict resolution sessions. Coached and mentored my catastrophe team to conclude over 600 Hurricane Katrina claims within 2 years. Achieved 96% customer satisfaction and 98% customer retention rate. Show less