Participated in company-wide initiatives to improve customer experience of digital shoppingAssisted in improving search results and advertisements for Apple on retail partner sitesDigital Channel CX Audits for two Apple new product introductionsCreate a best practice digital playbook for the standardization of accessory CX to reduce friction and optimize the digital buy flowWorked on research projects for: Mac market trends, mobile commerce to understand new consumer behavior and Partner PDP journeys to identify best in class experience

Assisting businesses with creating a strategy, planning for and migrating to using Apple devices at work. Creating relationships through leasing, mobile device management and other deployment scenarios that allow them to do better work. Professionally trained by Apple to onboard and develop new employees.

Built and framed new exhibition spaces.

Co-taught as the instructor of record - an intro to color photography class, which ran from September 09' till December 09'.

Construction of new exhibition spaces, carpentry(rough and finish), drywall, painting, lighting, signage, installation and de-install of art work.

Completed Training and certification for Assistant Store Manager. Department Manger of Electrical,Appliances, Paint/Home Decor and Front End.Participated in several store inventories.Opened store# 2509 in Elizabethton, TN.