Kevin Tierney, Mba Email & Phone Number

Middletown, De, Us

Grand Rapids, Michigan, Us

Atlanta, Ga, Us

Enabling our company to expand while increasing the value we provide to our dedicated customers.

Atlanta, Georgia, Us

Manage Full Team of Strategic Account Managers (SAM) - Articulate risks for Macro Helix Leadership in order to strategically allocate limited resources effectively- Streamline processes across the organization to realize efficiencies for customers and own organization- Effectively position SAMs to execute on strategic objectives- Report to Director of SAMs- Track and drive team to KPI's- Established regular touch-point meetings with key departments to drive quicker resolution for customer issues.Overall results - less time spent firefighting issues and more focus established for strategic issues and opportunities.

Atlanta, Georgia, Us

Included additional responsibilities of people management as well as ownership of select key strategic accounts.

Atlanta, Georgia, Us

Mission: Align customer 340B program objectives with Macro Helix capabilities and resources to achieve the customer’s desired goals in a compliant manner. Scope: Responsible for management of large, strategic 340B accounts comprising multiple covered entities and contract pharmacies.Achievements:- First and two-time winner of peer nominated Honey Badger Award for Strategic Account Managers- Created template for rapidly onboarding account managers- Created process for grooming potential future account managersSummary of Activities and Requirements:- Establishing and maintaining excellent working relationships with customers and Macro Helix employees in order to solve complex problems- Consistent customer and Macro Helix interaction with C-Suite- Advanced knowledge of the 340B Architect solution and all of its capabilities as it relates to hospitals charges, retail/contract pharmacy charges and pharmacy purchases- Advanced troubleshooting by working with raw data and how it is reflected in the web interface of 340B Architect- Webinar training sessions with customers to further their capabilities in 340B Architect- Lead weekly or regularly scheduled meetings to keep customer objectives on point- High degree of understanding of 340B regulations

- Act as a consultant and project coordinator for Quality Insights of Delaware (QID) to physician and physician practices to assist in restructuring clinical and business workflow to optimize the implementation of IT in these offices.- Coordinate creating, joining and/or leading, supporting partnerships, and facilitating on-going discussions and initiatives with the appropriate stakeholders in the state and elsewhere, which are working on comparable IT restructuring and/or improvement efforts, or interested in teaming with the Quality Improvement Organization (QIO) / Health Regional Extension Center (HREC).- Actively involved with and promote the convening of the appropriate IT vendors and local stakeholder organizations that seek to use electronic clinical information and healthcare information exchanges necessary for improving clinical performance. Leads collaboration efforts with IT vendors and organizations.- Promote electronic clinical information sharing in accordance with HIPAA standards (including the Privacy and Security Rules) and QIO confidentiality requirements.

Santa Clara, California, Us

Responsible for global business partnerships with technology, service providers and channel partners to generate revenue for the companies’ Bring Your Own Device (BYOD) and Network Access Control (NAC) solutions. Reported to Co-Founder, Executive Vice President of Sales and Marketing. Owned the joint sales pitch and coordinated the respective development teams to provide a value added story for our integrated solution. Highly skilled in partner contract negotiations, evaluating market need, defining market solutions, partner and reseller awareness, sales training, and customer deal support. Accomplished in working with multiple levels of organizations, from field sales teams through customer and partner executive levels.

Chicago, Illinois, Us

Managed and maintained all pre- and post-sales engineering operations for newly-signed and existing customers in the region. Reported to Director of Sales Engineering, Regional Director of Sales and to the executive team. Liaised directly with customer executives.  Result: Successful management of Fortune 50-500 customers led to over 25% revenue growth on average.Provided implementation expertise for global deployments involving multiple technologies and contacts. Reported to Director of Implementation Engineers and COO. Implementation example: researched, developed, and coordinated testing and deployment of a hosted authentication system as a new iPass product.  Result: Created substantial revenue since the inception of the solution and opened an entirely new revenue stream.

Gb

Technical Lead for several large projects, including Ethernet conversion for 2,500 users in 2 locations, office moves and migration to a state of the art data center.Responsible for the network and servers for the Philadelphia cluster, covering 2 locations, 2 data centers and over 2,500 users.Result: Philadelphia cluster became the launch pad for many national projects.

Master Of Business Administration (Mba), Global Management

Bachelor Of Science (Bs), College Of Information Studies