Kevin Tsu Email & Phone Number

Bonnyville, Alberta, Canada

 Respond/ Assist phone and emails Check on customer complaints also find the best solutions to resolve it Overlook and communicate with all the department (Front Desk, Fifty 11 restaurant, Crown & Derby bar, Housekeeping, Maintenance…etc.) Set up banquet

Bonnyville, Alberta, Canada

 Respond phone and emails Check on customer complaints also find the best solutions to resolve it Overlook and communicate with other department (Lobby bar, Housekeeping, Maintenance…etc.) Set up group booking (rate& rooms) Assist accounting with account payable/ receivable Train/ Assist staff with any issue or questions Make schedule for staff

Bonnyville, Alberta, Canada

 Respond/ Assist all department (Including Fifty 11 ) Find solutions for any complain that was made Communicate with every department Set up and overlook banquet

Tainan City, Taiwan

 Respond to all phone and emails Check on customer complaints also find the best solutions to resolve it Communicate with another department (Inbound, Outbound, Tour guide, Tourgroup leader…etc.) Set up and attend meetings Assist customers with product knowledge

Calgary, Alberta, Canada

 Assist customers with product knowledge Respond to all phone and emails Contact with Alberta Health Services/Blue Cross/Home Cares, and otherinsurance companies to process claims Schedule customer deliveries, maintenance requests, and other admin tasks Perform in POS system (Cashier, Direct billing…etc.)

Calgary

• Assist guests check in and luggage
• Provided outstanding guests service in any way
• Helped done some side duty’s for front office
• Create and provide memorable stays for guests
• Pay Attention on small details as to be proactive provide guest needs

 Assign housekeeping task Pre-block room for guest with special occasions or VIP guest Bar/Restaurant host and services Respond to all phone and emails Assist guests check in and luggage Hotel shuttle

Edmonton, Canada Area

• Provided an excellent services in assisting guests
• Assist guests with my knowledge in any question they have
• Assist guests check in and luggages

Edmonton, Canada Area

• Sales Associate
• Provided an excellent job in assisting customers
• Helped customers with my knowledge in any products
• Often work as sales and cashier

Tainan, Taiwan

• Sales Associate – promoted to Assistant Manager after 6 months
• Provided an excellent job in assisting customers
• Helped customers with my knowledge for new product
• Providing excellent customer service, and sharing my knowledge to customers about new product and other information
• Assisting and train new employees

Toronto, Ontario

• Sales Associate (Nike, Adidas, Reebok…etc)
• Assist customers to find shoes and clothes that suites them
• Moved to T&Y property management, Inc. Assistance
• Provided great customer service through the phone
• Helped done some project for business
• Moved to the store leader of sales