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Kevin Lu is listed as Senior IT Specialist at Publicis Groupe, a company with 29749 employees, based in China, China, China. AeroLeads shows a matched LinkedIn profile for Kevin Lu.
Kevin Lu previously worked as Mac Expert at New York University and IT Suport at Imagination. Kevin Lu holds 学士, Business Administration And Management, General from Fudan University.
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Expert at both Windows and Macintosh,pay more attention to technology. Significant experience troubleshooting and fixing technically challenging customer issues.
Listed skills include Iwork, Help Desk Support, Apple Certified Technician, Ilife, and 2 others.
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A career timeline built from the work history available for this profile.
Shanghai
Responsible for solving issues, driving enhancements, and improving support for all IT related functions on a day to day basis: operational support, application support, and service deliveryProvides service, maintenance, repairs and upgrades for all computers and peripherals as well as routine moves, adds and changesProject manage field specific components.
Shanghai
Base in NYU Shanghai,Advise and consult with faculty, students, and researchers in the design, development, and implementation of information technology services for teaching, learning, and research. Evaluate current technology used by faculty, students and researchers for teaching and research.Provide technical support to faculty and researchers in.
Shanghai
Working as part of a wider team, providing mixed Mac and Windows support in office as well as working with troubleshooting day-to-day issues in of Adobe CS5, Maya, Cinema 4D and VectorWorks.Monitoring, maintaining and resolving service desk issues primarily at 2nd line with some 1st line requirements. Good knowledge of using Casper Suite for Inventory.
Shanghai
Responsibility to answer the questions about product specifications, and basic troubleshooting in using Apple, and often hold some techinical workshops to our customers. Communicate with customers and resolve their problems on the Genius Bar, expert at hardware and software of Apple products. Repair Macs according to the Priority to get more satisfaction.
Shanghai
AppleCare Call Center, provide Apple Technical Support service for PRC/TW/HK/SG. As a Senior Advisor of PRC CPU Team, mainly to serve customers who meet some difficult issues that can't solved by the Junior Advisors. Good command of Customer Relationship.Help Manager to evaluate ACES and to do some Trainings. Familiar with procedures of Call Center.
Other employees you can reach at publicisgroupe.com. View company contacts for 29749 employees →
Coco Perez, Mba
Colleague at Publicis Groupe
Miami, Florida, United States, United States
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SS
Swati Shivshankar
Colleague at Publicis Groupe
Australia, Australia
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KG
Karine Gallula
Colleague at Publicis Groupe
Paris, Île-de-France, France, France
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IG
Isabelle Gelinet Vidal
Colleague at Publicis Groupe
Greater Paris Metropolitan Region, France
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DH
Devon Holaway
Colleague at Publicis Groupe
Neptune, New Jersey, United States, United States
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DC
Daniela Carvajal Burbano
Colleague at Publicis Groupe
Bogota, D.C., Capital District, Colombia, Colombia
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ES
Eric Schlossberg
Colleague at Publicis Groupe
Pérols, Occitanie, France, France
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DZ
Danny Zillmer
Colleague at Publicis Groupe
Chicago, Illinois, United States, United States
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MA
Marylin Alvarez
Colleague at Publicis Groupe
Caracas, Federal District, Venezuela, Venezuela, Bolivarian Republic Of
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DC
Danny C.
Colleague at Publicis Groupe
Taguig, National Capital Region, Philippines, Philippines
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Quick answers generated from the profile data available on this page.
Kevin Lu works for Publicis Groupe.
Kevin Lu is listed as Senior IT Specialist at Publicis Groupe.
Kevin Lu is based in China, China, China while working with Publicis Groupe.
Kevin Lu has worked for Publicis Groupe, New York University, Imagination, Apple Store, and Apple.
Kevin Lu's colleagues at Publicis Groupe include Coco Perez, Mba, Swati Shivshankar, Karine Gallula, Isabelle Gelinet Vidal, and Devon Holaway.
You can use AeroLeads to view verified contact signals for Kevin Lu at Publicis Groupe, including work email, phone, and LinkedIn data when available.
Kevin Lu holds 学士, Business Administration And Management, General from Fudan University.
Kevin Lu is listed with skills including Iwork, Help Desk Support, Apple Certified Technician, Ilife, Retail, and Acmt.
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