Building a new remote control support technology call ELinkMe www.elinkgate.com . The technology allows IT expert can remotely control Smart devices such as PC/Laptop, Android devices. ELinkMe is easy to use for End User even they don't know much about IT. Sequences to active remote session remote control is just simple as Plug ELinkMe device to USb connector, discuss with IT expert about their issue and press confirm button to allow remote support session. The technology supports remote control in Pre-Boot Environment (UEFI/Bios). The feature allows IT expert can remotely install new OS and also fix many critical issues when OS can not boot up. ELinkMe technology works base on a USB device which already built in Wifi/3G connectivity. So, it could prevent IT expert access to private End User Data.