Team Lead, Computer Operations ( Etl Data Mapping And Virtual Machine Operations )
AWS MLS Farm Migration (Team Lead of Computer Operations)Successfully migrated monolithic Extract Transform and Load environment to Amazon Web Service! As lead data mapper completed migrating Prudential Real Estate Affiliates to the new brand of Berkshire Hathaway Home Services.• Outlined the tier structures of the ETL applications and data populations for 100 market migration to the AWS for the outside consultant Slalom.• Analyzed and reduced 22 terabytes of photos to be migrated, to less than 1 terabyte. • Reduced stale data by 40 – 45 %, before backing up for cloud migration.• Maintained initial 100 plus instances/virtual machine downloading with ETL applications and processing to over 400 databases. Remote Desktop Configuration Manager utilized until project end-of-lifeMLS Operations (Team Lead of Computer Operations)Organized an 8 person ETL team, specializing Unit Testing, Data Center Service, Service Ticketing, improve team tasks execution.• Oversaw transformation of the 2nd Level Support Team’s ticket handling from exceeding 100 open tickets, to under 20. • Met and exceeded KPI by 80% faster ticket assigning, 90% improved investigating time, initiated timely resolution follow up.• Standardized product quality, saving about 5 days out of a 3 – 4 weeks average release cycle.• Collaborated with the Quality Assurance team with on the development of testing standardization of the 750 plus items and optimizing work steps or hand-off process. • Streamlined 129 project processes captured in a multi-department deployment.• Implemented a Launch Per Week Optimized Schedule that reduced the new markets and conversion markets to average 2 weeks, generating a 50% improvement in launch cycles.• Increased capacity with structured testing from monthly 8 markets launches to 10 -12 markets per month.