- Managed the Data Center Applications team (7 individuals).- Maintained all data centers/server rooms globally (25 sites across 11 countries).- Co-authored the creation of standards, procedures and policy for the data center.- Led the deployment of Microsoft Teams globally to allow the company to communicate and collaborate during Covid.- Directed the migration of the on-premises Avaya phone system to a hybrid phone system using a cloud-based phone vendor supported 3CX system and Microsoft Teams Voice.- Collaborated on the design for a serverless office architecture.- Contributed to corporate acquisitions from the Data Center Applications team perspective (data center/server room facilities, phone systems, messaging systems).- Planned and recommended budget for the Data Center Applications team.- Designed server room specifications and budget for office openings, migrations and renovations.- Supervised the deployment of Saviynt Identity and Access Management solution. - Managed tier 2/3 support for the Data Center Applications team.- Scheduled and coordinated monthly maintenance and after-hours emergency support for the Data Center Applications team.

- Assisted with the server room migration for office moves for Tokyo, Hong Kong, Shanghai and New York.- Managed all data centers/server rooms globally (17 sites across 8 countries), physical/virtual server infrastructure, EMC storage, APC InfraStruXure and cooling.- Created standards for monthly maintenance windows and how server patching was to be tested, applied and validated.- Secured long term data storage using Quantum LTO-6 library, secure encryption key management servers and offsite storage at Iron Mountain.- Managed a team of four people for which I was the technical lead as well. The team handled physical/virtual servers, VDI, Exchange, messaging, archiving, storage systems, data center power and cooling, application architecting/design/2nd tier support, Windows domain/active directory services.- Designed standard implementation for remote sites and upgraded them from a monolithic Windows platform to a virtual platform using VMware.- Managed and supported VMware View implementation for Accounting and Finance users.- Architected and implemented a virtualization first policy which resulted in 90% of all servers virtualized including Active Directory and Exchange with plans to virtualize SQL over the next year.- Handled yearly budgeting for the data center team with an 18 month rolling forecast.- Had signing authority and responsibility for approving different levels of data center purchases and advised senior management on others.- Migrated from local tape backups at each site to disk based backups using EMC Networker and DataDomain, with nightly replication from remote sites to corporate for redundancy and monthly tape out processes.

- Architect, managed and supported application solutions.- Technical liaison to the accounting department, handled support for all accounting applications.- Built, deployed and maintained physical/virtual servers.- Managed Avaya phone system with both Intuity Audix voicemail and AVST voicemail.- Architected and implemented corporate virtualization platform using VMware ESX 3.02 as well as planned and implemented subsequent upgrades to ESX 3.5, ESXi 4.1 and ESXi 5.1.- Managed the server room migration of our Chicago office from its old location to a new one.- Assisted with data center migration from a small data center on 25th floor to a larger one on the 21st floor. - Managed Microsoft Domain – Active Directory services.- Planned and implemented server upgrades from Windows 2000 through 2003 to 2008 R2, including the upgrade of the domain functional level from Windows 2000 to 2003. Planned upgrade to 2008 R2. - Implemented and managed storage systems: EMC Clariion CX3/CX4, VNX, VMAXe, DataDomain DD860 Archiver, DD610, DD160 and DD140.- Managed fiber channel switches: Brocade 200M and Cisco 9506/9148/9124e.

- Provided technical/helpdesk support for mobile user base across the globe. - Basic Cisco port changes for end user devices.- Technical Environment: Windows 2012/2008R2/2008/2003/2000, Windows 7/XP, VMware ESX 3.5/3.02, VMware vSphere ESXi 5.X/4.X, VMware View, HP server/blade platforms, EMC Clariion CX3/Clariion CX4/VNX/VMAXe/Navisphere/Unisphere, DataDomain DD860 Archiver/DD610/DD160/DD140, APC InfraStruXure, Cisco fiber switches, Brocade fiber switches, Avaya phone system, Audix/AVST voicemail systems.

Systems administrator for Automotive Refinish Technologies, a wholly owned subsidiary of BASF- Administrated and maintained the corporate Microsoft Windows domain.- Responsible for administration of the corporate email system.- Co-administrator for the SCO Unix point of sale system across multiple sites.- Designed and maintained the corporate contracts database and sales reporting database using Microsoft SQL 6.5, Microsoft Access and Microsoft Excel.- Streamlined and improved both month end and daily processing within the SCO Unix environment through automating processes using Perl, Expect, Sed, Awk and Korn shell scripts.- Handled helpdesk/technical support for US/Canada/Europe.- Technical Environment: Microsoft Windows 2000/NT 4.0, Windows 98/95, SCO Unix, Linux, Microsoft Exchange 4.0 and Microsoft Office 2000/97/95.

- Maintained all computers and peripheral equipment for both corporate sites.- Handled the new hire and termination processes.- Administrated and maintained the collections processing system within SCO Unix.- Administrated the corporate phone system.- Assisted with the migration of the corporate phone system from a small Panasonic system to a Siemens ROLM 9751 CBX model 80 phone switch, integrating it with a Melita Predictive Dialer.- Designed and maintained the helpdesk and HR databases using Microsoft Access.- Developed software solutions for various departments in the company.- Responsible for helpdesk/technical support.- Technical Environment: Microsoft Windows NT 4.0/3.51, Windows 98/95, SCO Unix and Microsoft Office 95/4.3.

- Designed and implemented automation processes to assist and improve the research of scientists in the Research and Development Engineering department.- Wrote and maintained code for current and ongoing projects.- Analyzed current processes, made recommendations and implemented improvements.- Wrote programs to interact in real time with external hardware interfaces.- Technical Environment: C, C++, Visual Basic and Visual Basic for Applications using Microsoft Excel.

- Provided technical/helpdesk support to the university faculty.- Resolved network, hardware and software problems.- Installed hardware, operating systems and software. - Managed mixed Novell Netware 3.X and Windows environment.- Managed Macintosh computer labs.- Installed cables, hubs and outlets in order to network the university’s physical power plant to the rest of the campus.- Installed hardware to add an additional computer lab to the network backbone.- Technical Environment: Novell Netware 3.X, Microsoft NT 3.5, Windows 3.11/3.1.