• Ensure all projects in production are completed on time by managing 8-10 production employees, allocating responsibilities, pulling and distributing orders to proper departments, keeping track of all orders in production, and assisting in production responsibilities in various departments.• Order materials utilized in production via online, phone, and fax purchasing. For qualifying orders, obtain special pricing from vendors and track savings in an Excel spreadsheet.• Receive all incoming packages, ensuring accuracy of all deliveries.• Prepare and ship outgoing shipments for single package, multiple package, and LTL shipments. • Manage inventory in production facility to ensure accurate counts and a clean and safe work environment.

• Act as the front line of defense to protect the residence living in the residencehall.• Perform secretarial duties, such as answering and transferring phone calls,filing paperwork, etc.• Develop relationships with residence to provide a positive atmosphere and a“home away from home.”• Sort incoming mail and place into residentsʼ mailboxes.• Communicate with facilities manager regarding what is going well and whatneeds to change at the front desk.

• Managed 90 employees per semester after promotion to senior management role,following two years’ experience as shift manager and front-line employee• Responsibilities included oversight of and hands-on involvement in personneltraining, hiring and firing, payroll, scheduling, employee communications andresolving customer complaints• Managed 5-10 employees during scheduled shifts by delegating duties andoverseeing their completion. Disciplined “no-show” employees for missing shifts.• Utilized LMS (Labor Management System) software and Microsoft Excel toorganize employee contact information, waiting lists and write-ups.

• Engaged in special event planning, implementation and follow-up to promote theOnMilwaukee.com brand• Represented OnMilwaukee.com at high-profile events such as Summerfest, Jazzin the Park, River Rhythms and Brady Street Festival, interacting with visitors anddistributing promotional materials• Wrote blog posts recapping events and discussing other aspects of Milwaukee life• Created concept and began logistics planning for Milwaukee Pizza Wars, acompetitive original event combining local flavor and consumer interest• Collected data from events and entered into database for marketing outreach

• Promoted the Qdoba brand by interacting with potential customers at myriadopportunities such as sporting events, new store openings, street festivals, the“Polar Plunge” and spontaneous office food deliveries.• Participated in social media campaigns (Facebook, Twitter, YouTube) toincrease brand awareness, generate interest in new products and drive sales.• Developed creative ideas for new promotions to enhance the Qdoba brand.