It Vessel Support Supervisor
CurrentManaged and optimized virtualized environments using enterprise-grade networking equipment, including routers, switches, and wireless solutions, achieving a 25% reduction in system downtime.Led the migration of on-premises servers to cloud-based platforms, delivering cost savings and scalability improvements across business operations.Automated routine system maintenance through scripting, increasing reliability and reducing manual workload by 30%.Conducted comprehensive system… Show more Managed and optimized virtualized environments using enterprise-grade networking equipment, including routers, switches, and wireless solutions, achieving a 25% reduction in system downtime.Led the migration of on-premises servers to cloud-based platforms, delivering cost savings and scalability improvements across business operations.Automated routine system maintenance through scripting, increasing reliability and reducing manual workload by 30%.Conducted comprehensive system audits to ensure compliance with security protocols and optimize performance metrics.Delivered advanced troubleshooting and technical support for hardware and software issues, minimizing disruptions and maintaining workflow continuity.Documented processes, configurations, and maintenance schedules, creating a reference framework that streamlined future operations and team collaboration.Collaborated with cross-functional teams to deploy new IT tools and solutions, enhancing overall system performance and user satisfaction Show less