Empowering early-stage teams and founders to achieve growth and product-market fit by making faster customer centric decisions.Delivering a range of services that span from: ▪Strategy and vision development with roadmapping and long term planning.▪Agile process transformation.▪Process standardization across engineering, product, and design.▪Team evaluation and hiring to mentoring existing team.

𝐓𝐡𝐞 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬:An Enterprise B2B2C event management platform that provides tools for creating, promoting, and managing events. Differentiated by our focus on enabling events at scale, our depth of data insights and design tools that extend your unique theme and brand across all attendee touchpoints.𝐀𝐫𝐞𝐚 𝐨𝐟 𝐅𝐨𝐜𝐮𝐬:Brought on to modernize Splash’s product management culture to transition from a scrappy startup to a stable and repeatable growth engine. Rebuilt the product and design organization and introduced modern product discovery and delivery processes focusing on maximizing our collective impact to our customers and core business. Crafted strategies to shift our company culture from a very sales driven motion to a customer centric one by aligning on a long term vision while helping customers realize value through PLG/PLS approaches.𝐈𝐦𝐩𝐚𝐜𝐭:▪Grew revenue by 130% over a 4 year period (including through a pandemic) at a rate of 25% annually, launching multiple new offerings supported by constant iterations on pricing and packaging.▪ Stabilized retention from lows of 75% to highs of 87% supported through a revamped GTM motion along with focusing on our existing core solution.▪ Dramatically improved gross margins from 57% to 74% through a focus on empowering customers to own the complete end to end solution from implementation, rollout through to ongoing management.▪ Transformed our enterprise offering to a robust Fortune 500 ready solution resulting in our top 10 clients growing in value by 43% at a 120% Net Retention YoY.

𝐓𝐡𝐞 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬:A B2B2C travel management tool incentivizing employees to save money on trips through personalized budgets based on predictive AI. Real-time data and analytics help companies manage travel spending while promoting cost-efficiency and employee engagement/satisfaction.𝐀𝐫𝐞𝐚 𝐨𝐟 𝐅𝐨𝐜𝐮𝐬:Built the entire technology team from the ground up, from leadership on the engineering and data science functions through to the product management and design teams. Led the ongoing search for true product market fit through ongoing experimentation from a variety of product oriented solutions, iterating on pricing and GTM positioning, to targeting specific market segments resulting in a shift from the mid-market to focusing firmly on Enterprise customers.𝐈𝐦𝐩𝐚𝐜𝐭:▪Grew revenue from $250k to $5MM+ ARR while maintaining Gross Retention at 80%+ through a focus on iterative discovery and experimentation driving towards market fit. ▪Drove a pivot from unmanaged travel programs (open market) to managed - providing data consistency and reliable reporting while enabling channel partnerships with Travel Management Companies fueling growth from enterprise customers resulting in a shift in ACV from $10K to $100K.▪Overhauled the end user experience by migrating from a web-based experience to an embedded browser extension resulting in consistently achieving employee NPS >50.▪Positioned product vision for future success resulting in successful Series-B (Bessemer Venture Partners) and Series-C (Google Ventures) funding.

𝐀𝐫𝐞𝐚 𝐨𝐟 𝐅𝐨𝐜𝐮𝐬:Transitioned into a strategic focus for the business to further establish our differentiated vision within the market in the crowded edtech space. Managed a cross functional team of 30 people consisting of Product Management, Development leads, Architecture, QA, Devops and Project managers.𝐈𝐦𝐩𝐚𝐜𝐭:▪ Established vision and defined through a 3 year execution strategy resulting in focused goal oriented roadmap processes.▪Redefined how the product was sold with GTM processes focused on our core resulting in a transformation from custom development focus to selling our product as-is supported with pre-determined customization paths.▪Re-positioned our offering as a secure hosted solution from on-prem (which was the norm for education firms at this time) through a transition to the AWS EC2 hosting platform.▪Responsible for growing the development organization to double its size. From recruiting and retention strategies, to shaping the organization for success by mentoring the senior team to guide junior / intermediate staff to succeed.

𝗔𝗿𝗲𝗮 𝗼𝗳 𝗙𝗼𝗰𝘂𝘀:Responsible for the advancement of the product platform from a custom and services delivery philosophy to a scalable core product development approach.𝐈𝐦𝐩𝐚𝐜𝐭:▪Delivered a real-time integration platform and architecture (Internal event infrastructure supporting messaging, web-services) while adhering to fault tolerance best practices (store and forward, message recovery / audit mechanics). Introduced Spring to support the desired configurability of integration adaptors responsible for external communication▪Rolled out a multi-tenancy architecture to support single application installment while servicing multiple distinct business units.▪Introduced customization strategies while consolidating disparate customer specific code branches, introducing the initial concept of single platform/product.▪Implemented processes and procedures to adhere to security standards to achieve PA-DSS certification providing peace of mind to our clients that all application processing is managed securely.

Acquired Workbrain June 2008𝗔𝗿𝗲𝗮 𝗼𝗳 𝗙𝗼𝗰𝘂𝘀:Supported the transition post acquisition while managing entire development team of 150 people.𝐈𝐦𝐩𝐚𝐜𝐭:Co-ordinated multiple large releases across the various module teams to ensure alignment with release objectives, themes and quality requirements.Promoted consistency in quality driven processes through the varous teams to continue to make strides towards higher quality deliverables for each and every release.Represented the development organization across the company- key point of contact for the sales team, acting as the spokeperson for the technical team on sales initiatives and presentations- worked collaboratively with the services and support organization to ensure there was goal alignment between the departments- presented quarterly to the entire business unit on development progress and upcoming plans.

Managed a cross functional team of 35 consisting of team leads, developers, QA and product managers.Responsible for the development and maintenance of the Labor forecasting and scheduling optimization module (LFSO).- Oversaw day-to-day operations of the team to ensure that best practices were being followed and that quality focused improvements were always at the forefront.- Implemented processes to foster an environment of shared responsibility on decisions, knowledge sharing and collaboration.- Identified key problem areas within the module to ensure no further incremental investments were made and successfully completed re-writes to ensure a stable foundation existed for future growth- Stabilized the performance of the application to support schedule generation of over 300,000+ employees across some of the largest retail stores in the world (Walmart, Target, Best Buy to name a few)Introduced Agile development methodologies focusing on team commitment, proper backlog management and story prioritization successfully reducing delivery “panic” overhead to a predictable release process.Spearheaded a shift towards Lean processes across the company reducing support backlogs to historic lows (80% reduction) while redefining “steady-state”.Developed a test first mentality within an organization obsessed with “code-complete” representing the completion of a project. Continuous builds, code review processes, unit testing, automated testing, performance validation - redefined the definition of an “Engineer” from one who codes to one who produces quality solutions.

Managed a team of 12 developers of various experience levels.Responsible for continued development and maintenance of the Labor forecasting and scheduling optimization module.- Built new core features and provided maintenance support for the core module, generating optimized schedules through the mosel framework- Introduced new approaches to support automated testing and validation including implementing findbugs, PMD, DBunit and Junit- Implemented continuous build strategies to support continuous integration techniquesKey technologies:Java, J2EE, Spring, HTML, CSS, Javascript, Oracle, DB2, Ant

Responsible for continued development and maintenance of the Labor forecasting and scheduling optimization module.Key technologies:Java, J2EE, Spring, HTML, CSS, Javascript, Oracle, DB2, Ant

Team lead responsible for the delivery of custom solutions to clients, leading a team of developers and QA analysts, ensuring that optimal delivery processes were created and deadlines were met.- Responsible for working directly with clients to gather requirements, create specifications, develop delivery plans and provide updates on status of deliverables.- Devised rollout plan of deliverables along with the implementation and execution of UAT testing strategies with client to accept the software- Executed within a PMP framework including risk management, project plans and formal communication strategiesKey technologies:Java, Visual Basic, PL/SQL, HTML, XML, XSLT

Platform developer responsible for the development of Linux device drivers and an account provisioning system to power various versions of the SOMAport. Entrusted with leading the field team for 2 of the largest prospective accounts (NTT in Japan and Jaring in Malaysia) working through trial installations of the complete solution and providing support for proof of concept field tests to prove product stability.Key technologies:Linux, C, Make, SH/Bash, Perl