Kevyn Pham Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

• Reimagine data collection app user interface and functions in order to increase efficiency and ease of use.
• Participate in weekly meetings discussing progress and future plans.
• Develop daily, monthly, and weekly automations to calculate and compile data into automated recap emails.
• Develop an automated notification system using PowerAutomate to increase efficiency and manage tasks.

Orlando, Florida, United States

• Assisted in the development an automated email report of daily operations using live information gathered throughout the day.
• Supervise and manage the Cast Deployment System, coordinating 100+ Cast Members in the area, ensuring proper positioning and cycling of cast adequately through the positions for an efficient operation.
• Provide guest support during downtimes and normal operations, taking care of guest situations, and making certain that guests are receiving a level of service that exceeds expectations.
• Establish that all areas are show-ready as well as assist engineering/maintenance with determining areas that require support, while managing through conflict and providing guest flow support when needed.
• Responsible for providing leadership and direction to employees in the group, operation, or function.
• Accountable for the team environment meeting quality and quantity standards.

• Entrusted with the reintroduction and reimagining of Trivia Train, a guest interaction game.
• Took direction from leaders and changed documentation needed to maintain parameters of the project.
• Created presentations to ensure all cast members know vital procedures before third-tier audits.
• Defined project goals, communicated with leaders, and provided project management services.
• Utilized excellent interpersonal skills to establish professional relationships and tailor learner-specific plans.
• Adapted, problem-solved, made decisions, and worked collaboratively within a fast-paced environment.

Orlando, Florida, United States

• Cast Member of the Quarter 2022
• Scan situations and determine the most efficient, safest, and courteous way to load up to 30,000 guests a day.
• Strategize and lead other cast members in order to present wonderful show and improve guest interactions.
• Recall a plethora of facts about trains and train operations in order to provide solutions to train malfunctions.

Ruston, Louisiana, United States

• Increased conversion rate by 200% via projects to evoke emotion and retain brand awareness.
• Brainstormed, planned, and executed numerous large-scale events with 50+ participants.
• Planned, directed, monitored, and coordinated with outside vendors and volunteers at marketing events.
• Understood the needs of the client to determine project schedules, give estimates, and ensure the deliverables met strict deadlines.
• Determine the creative vision of a brand or project and manifest that vision through digital, print, and film installations
• Design creative, appealing visual advertisements (flyers, tickets, photos, videos)

Bachelor Of Applied Science - Basc, Mechanical Engineering, 3.046

Bachelor Of Applied Science - Basc, Mechanical Engineering, 3.0