• Expert in processing application for Second Passport through Citizenship by Investment.• Profound knowledge and understanding of the document requirements and solutions for CBI / Second Passport Programs and Due Diligence Research.• Immigration Specialist with experience serving as a conduit between clients and their immigration needs and offering solutions to immigration challenges. • Deep understanding of Canada and Australia Permanent Residency Requirements.• Helping clients find the right solutions that best fit their immigration requirements.• Experienced Recruitment / Talent Acquisition / HR Professional having rich experience in recruiting in U.A.E.• Strong Candidate and Client Management with Head Hunting, Referencing and Cold Calling Experience.• Good understanding of using Portals and handling end to end Recruitment Process.• A confident and reliable service desk analyst with global experience in interacting with Global customers, and technical experience, Service Delivery & Service Desk functions including People management.• ITIL certified professional with good understanding of ITIL 2011 edition.• Proficient in setting up and managing Data Centre and managing people to achieve Service Level Agreements, also experienced in troubleshooting ISP related issues, Internet connections and Modem/Router related issues.• Troubleshooting knowledge for Adobe Product, Software/Hardware & Internet related issues.• Proficient in making various Service Desk Excel reports.• Positive team player, Practical, flexible, enthusiastic and I’m always eager to learn. Efficient employee with the ability to work in team and independently.• Effective communicator and negotiator with skills to analyze and interpret unique problems, bring in a combination of training experience and logical thinking to find the right solutions.